Join our dynamic team as an IT Helpdesk Technician, where youll play a vital role in ensuring seamless technology support across the organization. This hands-on role offers the opportunity to troubleshoot, resolve, and support a wide range of IT issues, helping empower users and maintain operational excellence. If youre passionate about problem-solving and delivering outstanding service in a fast-paced environment, this is the perfect opportunity to excel and grow your IT career. 100% Onsite Role
Required Skills:
Minimum 3+ years of desktop and end-user support experience
Strong troubleshooting and problem-solving skills
Proficiency with Windows and Mac operating systems
Experience supporting mobile devices (iOS, Android, iPad) and working with carriers
Familiarity with MDM solutions, ideally Intune
Knowledge of Active Directory user management and group security
Networking fundamentals including TCP/IP, IP subnetting, and OSI model
Experience with Microsoft Office, Outlook/Exchange, Microsoft Teams, and Zoom
Ability to support network printers and copiers
Exceptional communication skills, both verbal and written
Nice to Have Skills:
Experience with Cisco WebEx Calling, Cisco AnyConnect VPN
Knowledge of Entra/Intune MDM environments
Experience supporting conference room setup and audiovisual equipment
Ability to generate purchase requisitions and manage IT inventory
Preferred Education and Experience:
An Associates degree in Computer Science or related field (or equivalent work experience)
3+ years of professional desktop and technical support in a large organization (over 250 users)
Other Requirements:
Ability to support and configure mobile devices, including working with carriers
Willingness to support corporate meetings and conference setups as needed
Strong organizational skills to maintain inventory and documentation
Ability to perform additional duties as assigned by management
Take the next step in your IT support careerapply now and bring your technical expertise to a collaborative and forward-thinking team!
Numbers & Facts
Location
Irvine, CA
Skills
Androidunmatched
Apple iPadunmatched
Audiovisualunmatched
Cisco Network Systemsunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Conference Managementunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Desktop PCunmatched
Documentationunmatched
Help Deskunmatched
IP (Internet Protocol)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Inventory Managementunmatched
Mac Operating Systemunmatched
Management of Information Systems/Technology (MIS)unmatched
Manufacturing Data Managementunmatched
Microsoft Active Directoryunmatched
Microsoft Exchange Serverunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Product Familyunmatched
Microsoft Windows Operating Systemunmatched
Mobile Devicesunmatched
Network Supportunmatched
On Site Supportunmatched
Open Systems Interconnection (OSI)unmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Problem Solving Skillsunmatched
Purchase Ordersunmatched
Service Deliveryunmatched
Subnettingunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Team Playerunmatched
Technical Supportunmatched
VPN (Virtual Private Network)unmatched
WebExunmatched
Writing Skillsunmatched
iOSunmatched
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