IT (includes 802.11 Instructional Trainer)

Emerging Technology Support

Mooresville, North Carolina

JOB DETAILS
SKILLS
802.11, Access Control, Customer Support/Service, Customer Training, Data Analysis, Desktop PC, Firewalls, Identify Issues, Information Technology & Information Systems, Inventory Management, Kismet, LDAP (Lightweight Directory Access Protocol), Laptop PC, Linux Operating System, Load Balancing, Military, Network Administration/Management, Network Routers, Network Switching, Problem Solving Skills, Security Patches, Service Delivery, Standards Development, Systems Administration/Management, Systems Maintenance, Technical Support, Training Program Development, Training/Teaching, Virtual Machine (VM), Willing to Travel, Wireless Communications, Wireshark (Ethereal)
LOCATION
Mooresville, North Carolina
POSTED
2 days ago

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.
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Duties & Responsibilities:<\/span>
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IT Support Services:<\/span><\/b>
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   <\/span><\/span><\/span> - Provide PC -related issue resolution.
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   <\/span><\/span><\/span> - Maintain inventory and perform updates.
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   <\/span><\/span><\/span> - Manage network infrastructure, including routers, switches, firewalls, and load balancers.
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   <\/span><\/span><\/span> - Set -up and maintain an LDAP server for user accounts.
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   <\/span><\/span><\/span> - Set up and maintain Virtual Machine servers.
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   <\/span><\/span><\/span> - Ensure server room management (backups, updates, security patches).
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   <\/span><\/span><\/span> - Implement shared file storage solutions with user access controls.
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   <\/span><\/span><\/span> - Define and manage user permissions for file shares.
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   <\/span><\/span><\/span> - Support employee desktops and laptops (OS installation, updates, troubleshooting).
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Instructional Duties:<\/span><\/b><\/span>
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   <\/span><\/span><\/span> - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
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   <\/span><\/span><\/span> - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
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   <\/span><\/span><\/span> - Design, develop, deliver, evaluate, and modify courses to meet student needs.
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   <\/span><\/span><\/span> - Collaborate with faculty, staff, students, and clients to design training programs.
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   <\/span><\/span><\/span> - Create and maintain standardized system images for student computers.
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Requirements<\/h3>

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- Secret Clearance Required
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- Top Secret Clearance Required
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- Military experience desired
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About the Company

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Emerging Technology Support