IT (includes 802.11 Instructional Trainer)

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario-based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.

   - Provide PC-related issue resolution.

   - Maintain inventory and perform updates.

   - Manage network infrastructure, including routers, switches, firewalls, and load balancers.

   - Set-up and maintain an LDAP server for user accounts.

   - Set up and maintain Virtual Machine servers.

   - Ensure server room management (backups, updates, security patches).

   - Implement shared file storage solutions with user access controls.

   - Define and manage user permissions for file shares.

   - Support employee desktops and laptops (OS installation, updates, troubleshooting).

   - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).

   - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).

   - Design, develop, deliver, evaluate, and modify courses to meet student needs.

   - Collaborate with faculty, staff, students, and clients to design training programs.

   - Create and maintain standardized system images for student computers.

Requirements