Application Programming Interface (API), Artificial Intelligence (AI), Automation, Automation Engineering, Best Practices, Business Growth, Business Solutions, Business Strategy, Capital Expenditure (CAPEX), Cloud Computing, Computer Science, Computer Security, Computer Workstations, Continuous Improvement, Data Recovery, Database Administration, Defense Federal Acquisition Regulations Supplement (DFARS), Disaster Recovery, ENOVIA, ERP (Enterprise Resource Planning), Endpoint Security, Engineering, Firewalls, IBM AS-400 Server, Identify Issues, Information Technology & Information Systems, Internet Security, Laptop PC, Leadership, Licensing, Manufacturing, Manufacturing Systems, Microsoft .NET, Microsoft Exchange Server, Mobile Devices, Network Routers, Network Switching, Network System Hardware, Operating Systems, Operational Improvement, Operational Support, Operations Processes, Peripheral Hardware, Problem Solving Skills, Regulatory Compliance, Relational Databases (RDBMS), Root Cause Analysis, SQL (Structured Query Language), SQL Databases, Sarbanes-Oxley Act (SOX), Scripting (Scripting Languages), SmarTeam, System Integration (SI), Systems Administration/Management, Systems Analysis, Systems Engineering, Systems Maintenance, Systems Scalability, Technical Support, Telecommunications, U.S. National Institute of Standards and Technology (NIST), Virtualization, Windows PowerShell
JOB SUMMARY
Lead enhancement, modernization, and maintenance of the organization's technology infrastructure through
hands-on technical support, systems engineering, automation, and continuous improvement initiatives.
Collaborate with managers and leadership across all departments to develop, implement, support, and optimize
business systems and infrastructure that drive operational efficiency, scalability, cybersecurity, and long-term
business objectives. Support and improve ERP and ancillary systems through analytics, programming, automation,
database maintenance, systems integration, and advanced technical troubleshooting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
PLANNING:
- Support development and continuous improvement of IT infrastructure to ensure key business strategies
and operational processes are supported by scalable and reliable systems.
- Implement and adhere to policies and procedures regulated by corporate standards, SOX Compliance,
ITAR Compliance, NIST Cybersecurity controls, CMMC requirements, and industry best practices.
- Evaluate and recommend technology solutions, automation opportunities, infrastructure improvements,
and system integrations that support operational efficiency and business growth.
- Support annual IT capital and expense planning through identification of infrastructure lifecycle needs,
licensing requirements, and operational improvements.
RESPONSIBILITIES:
- Design, maintain, support, and optimize infrastructure systems including servers, networking equipment,
firewalls, virtualization environments, backups, telecommunications, operating systems, and cloud
technologies.
- Develop and maintain automation solutions, scripts, integrations, and reporting tools utilizing technologies
such as SQL, PowerShell, .Net, APIs, or similar technologies.
- Support and maintain ERP systems and ancillary business applications including Infor XA (Mapics) and
related manufacturing systems.
- Provide advanced technical troubleshooting and root cause analysis for infrastructure, application,
network, and system-related issues.
- Maintain system availability, uptime, reliability, and disaster recovery readiness by deploying and
improving best practices on an ongoing basis.
- Identify opportunities for continuous improvement, automation, analytics, AI utilization, and operational
efficiency enhancements.
- Support cybersecurity initiatives by implementing and maintaining secure system configurations, access
controls, endpoint security, backup integrity, vulnerability remediation, and network protections.
- Coordinate with third-party vendors, consultants, and service providers related to infrastructure, and telecommunications.
- Support audits and compliance initiatives related to SOX, NIST, CMMC, DFARS, ITAR, and internal
corporate requirements.
- Maintain and support laptops, workstations, mobile devices, tablets, phones, and peripheral hardware as
required.
- Support operations during non-business hours and weekends as needed.
EDUCATION: 4-year college degree in Computer Science, Information Technology, Engineering, or related field
preferred. Technical degree or equivalent experience required.
EXPERIENCE:
- 5+ years of hands-on IT infrastructure and systems engineering experience in a manufacturing environment
preferred.
- 5+ years of experience with scripting, programming, automation, or systems integration.
- Experience with SQL and relational databases.
- Experience with .Net, PowerShell, APIs, or similar technologies preferred.
- Experience with cybersecurity controls and compliance frameworks including NIST, CMMC, DFARS, SOX,
and ITAR preferred.
TECHNICAL SKILLS:
- ERP systems in a manufacturing environment
- Experience with AS400 environments
- Knowledge of Infor XA / Mapics
- Knowledge of Enovia SmarTeam preferred
- Infrastructure engineering and administration
- Firewalls, routers, switches, and network technologies
- Exchange/O365 administration
- Cloud and virtualization technologies
- Backup and disaster recovery solutions
- Automation and scripting technologies
- Systems integration and reporting tools
- Security controls and cybersecurity best practices