IT Infrastructure Governance & Remediation Manager

Software Guidance & Assistance

Dallas, TX

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JOB DETAILS

SALARY

$55–$67 Per Hour

SKILLS

Auditing, Banking Regulations, Banking Services, CISA - Certified Information Systems Auditor, CISSP - Certified Information Systems Security Professional, Cloud Computing, Communication Skills, Continuous Improvement, Contract Management, Corrective Action, Cross-Functional, Customer Support/Service, External Audit, Financial Services, Genetics, IT Governance, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Information Technology/Systems Audit, Internal Audit, International Operations, Leadership, Maintain Compliance, Management of Information Systems/Technology (MIS), Metrics, Money Laundering, Multitasking, Network Operations Center, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Sarbanes-Oxley Act (SOX), Staff Development, Sustainability, Time Management, U.S. National Institute of Standards and Technology (NIST), Workflow Analysis, Writing Skills

LOCATION

Dallas, TX

POSTED

1 day ago

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Infrastructure Governance & Remediation Manager for a CONTRACT role with one of our premier Financial Services clients in Dallas, TX. Hybrid 4 days onsite schedule.

The IT Infrastructure Governance & Remediation Manager will drive U.S. IT infrastructure compliance readiness by aligning governance frameworks, supporting remediation activities, coordinating internal and external audit responses, and promoting consistent implementation of controls, reporting, and operational governance across the enterprise. This role will work closely with senior infrastructure, risk, compliance, audit, and regulatory stakeholders within a highly regulated banking environment.

Responsibilities :

Serve as the primary point of contact for IT infrastructure compliance remediation intake, ensuring timely triage, assignment, tracking, escalation, and resolution of remediation items
Coordinate internal and external IT audits and regulatory assessments, including evidence gathering, stakeholder coordination, and audit response management
Drive risk remediation programs by partnering with infrastructure, security, compliance, and operational teams to track corrective action plans and deliver executive reporting
Manage IT risk exceptions end-to-end, including risk assessments, approval workflows, remediation tracking, and closure reporting
Monitor and manage Key Risk Indicators (KRIs), proactively driving remediation and escalation activities when thresholds move to Amber or Red status
Represent the U.S. organization within Global IT Steering Committees, ensuring alignment between regional priorities and global technology governance initiatives
Partner with compliance and regulatory teams to operationalize emerging U.S. regulatory requirements into actionable IT controls and governance processes
Oversee governance frameworks, procedures, controls, and reporting processes focused on operational sustainability and continuous improvement
Support oversight of U.S. hosting and data residency requirements for regulated applications and infrastructure platforms
Translate technical infrastructure risks into business impacts for executive leadership and regulatory stakeholders
Ensure compliance with operational risk, regulatory compliance, AML/ATF, and conduct risk management frameworks
Collaborate across infrastructure, cloud, networking, hosting, and data center teams to strengthen enterprise control effectiveness

Required Skills:

10+ years of experience in IT infrastructure, IT risk management, compliance, audit, or governance within large enterprise financial services or banking environments
Strong understanding of IT infrastructure domains including hosting, cloud, networking, data centers, and associated controls/risk frameworks
Deep knowledge of regulatory and compliance frameworks including FFIEC, NIST, SOX, NYDFS, OCC, Federal Reserve, and related standards
Proven experience managing internal/external audits, remediation programs, risk exceptions, and control frameworks
Experience developing executive-level reporting, dashboards, and governance materials
Strong stakeholder management and cross-functional coordination skills across technology, risk, audit, and compliance teams
Ability to manage multiple priorities and drive initiatives under tight regulatory timelines
Excellent verbal and written communication skills with the ability to present to senior leadership
Bachelor's degree required

Preferred Skills:

Experience working within Global Technology Infrastructure or Enterprise Platforms organizations
Prior experience supporting U.S. banking regulatory examinations and assessments
Experience with KRIs, governance metrics, and operational risk reporting
Certifications such as CISA, CRISC, CISSP, or ITIL
Experience working in highly regulated enterprise banking environments with global operations

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

About the Company

Software Guidance & Assistance

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