IT Infrastructure Engineer

Trident Consulting

San Francisco, CA

JOB DETAILS
SALARY
SKILLS
Access Control, Accounting, Administrative Skills, Application Programming Interface (API), Automation, Business Growth, Business Operations, Business Solutions, Business Support, CCNA - Cisco Certified Network Associate, Change Management, Cisco Network Systems, Cloud Computing, Communication Skills, Computer Security, Consulting, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Analysis, Documentation, Endpoint Security, Finance, Firewalls, Fortune 500 Customers, Help Desk, IP (Internet Protocol), Identify Issues, Identity Data Management, Incident Response, Information Technology & Information Systems, Infrastructure as a Service (IaaS), Internet Security, Licensing, Microsoft Access Database, Microsoft Exchange Server, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Multitasking, NAT (Network Address Translation), Network Administration/Management, Network Architecture/Engineering, Network Monitoring, Network Routing, Network Security, Network Switching, On Call, Operational Support, Operations Management, Problem Solving Skills, Process Improvement, Professional Services, Python Programming/Scripting Language, Reliability Engineering, Reporting Dashboards, Scripting (Scripting Languages), Security Infrastructure, Software Engineering, Systems Administration/Management, Systems Engineering, Systems Reliability, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Topology, Traffic Shaping, User Interface/Experience (UI/UX), VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Vendor/Supplier Planning, Wealth Management, Wide Area Network (WAN), Willing to Travel, Windows PowerShell, Wireless Communications
LOCATION
San Francisco, CA
POSTED
2 days ago
Trident Consulting is seeking a "IT Infrastructure Engineer ” for one of our clients in "Chicago IL / San Francisco CA” a global leader in Wealth Management

Role: IT Infrastructure Network Engineer - Cisco Meraki
Location: Chicago IL / San Francisco CA
Type: Direct hire/ Fulltime
Salary Range : $175K/yr + benefits

Job Description
We are seeking an experienced IT Infrastructure Engineer to support, maintain, and improve our business technology environment. This role will have a strong emphasis on network engineering and Cisco Meraki equipment, but it is not limited to networking.
The ideal candidate will be comfortable managing day-to-day IT engineering operations across network infrastructure, cloud services, endpoint systems, identity platforms, security tools, and core business applications. When network-focused projects or escalations are complete, this person will support broader infrastructure operations and help keep the company's technology environment reliable, secure, and well-documented.
This is a hands-on engineering role for someone who can troubleshoot complex issues, own infrastructure improvements, support business growth, and work across multiple areas of IT.

Key Responsibilities
  • Manage and support core business infrastructure, including networking, cloud platforms, identity systems, endpoint management, servers, security tools, and business-critical applications.
  • Administer and maintain Cisco Meraki infrastructure, including MX firewalls, MS switches, MR wireless access points, VLANs, VPNs, SSIDs, firewall rules, traffic shaping, and network security policies.
  • Support day-to-day IT engineering operations, including system monitoring, incident response, infrastructure maintenance, access management, upgrades, and service improvements.
  • Troubleshoot issues across LAN, WAN, Wi-Fi, VPN, DNS, DHCP, routing, switching, firewalls, Microsoft 365, Windows systems, cloud services, and endpoint platforms.
  • Design, deploy, and maintain infrastructure for office buildouts, expansions, hardware refreshes, and business technology projects.
  • Manage network and infrastructure documentation, including topology diagrams, IP address plans, VLAN assignments, system inventories, configuration standards, and support procedures.
  • Support Microsoft 365, Entra ID / Azure AD, Intune, Windows Server, endpoint management, security policies, and related infrastructure services.
  • Assist with user, device, and application access controls, including identity management, conditional access, MFA, and group-based permissions.
  • Partner with help desk, security, and other business teams to resolve escalated technical issues and improve the end-user experience.
  • Monitor infrastructure health, performance, licensing, warranties, alerts, and lifecycle replacement needs.
  • Participate in infrastructure planning, vendor coordination, change management, and post-deployment support.
  • Recommend improvements to system reliability, security, automation, documentation, and operational efficiency.

Qualifications
Required Qualifications
  • 6+ years of experience in IT infrastructure, systems engineering, network administration, or a similar technical role.
  • Hands-on experience supporting business IT infrastructure in a professional environment.
  • Experience with Cisco Meraki equipment and the Meraki Dashboard.
  • Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, VPNs, wireless networking, and firewall policies.
  • Experience supporting Microsoft 365, Windows systems, endpoint management, identity platforms, or cloud-based business infrastructure.
  • Ability to troubleshoot technical issues across multiple IT areas, not just networking.
  • Experience documenting infrastructure systems, support procedures, configurations, and change records.
  • Strong communication skills with the ability to work with both technical and non-technical users.
  • Ability to manage multiple priorities, follow change-control processes, and work independently.
  • Ability to facilitate off-hours work, on-call duties, and travel as needed.

Preferred Qualifications
  • Cisco Meraki, Cisco CCNA, Microsoft, Azure, Intune, or security-related certifications.
  • Experience with Microsoft Entra ID, Intune, Azure, Windows Server, Exchange Online, Teams, SharePoint, or related Microsoft 365 services.
  • Experience with network monitoring, endpoint management, vulnerability management, backup tools, or security platforms.
  • Familiarity with zero-trust security, conditional access, SASE, SD-WAN, and cloud-managed infrastructure.
  • Experience supporting office buildouts, network refreshes, firewall migrations, or multi-site environments.
  • Scripting or automation experience with PowerShell, Python, APIs, or similar tools.

What Success Looks Like
  • Business infrastructure is stable, secure, documented, and easy to support.
  • Network projects are completed successfully, but the role remains engaged in broader IT operations.
  • Escalated technical issues are resolved quickly and thoroughly.
  • Meraki networking, Microsoft 365, identity, endpoints, and core systems are maintained proactively.
  • Infrastructure standards, diagrams, inventories, and procedures stay current.
  • The IT team has better visibility into risks, system health, and upcoming lifecycle needs.
  • Business users experience reliable access to the systems, applications, and network resources they need.

About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we've partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale

About the Company

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Trident Consulting