Job Description
The IT Infrastructure Technical Specialist is responsible for the administration, support, implementation, and continuous improvement of the organization's network, server, storage, virtualization, and communications infrastructure.
This role serves as a senior technical resource responsible for maintaining reliable, secure, and scalable technology services while supporting operational needs and infrastructure projects. The position combines day-to-day operational support with hands-on engineering, troubleshooting, and project implementation responsibilities.
The successful candidate will work across multiple technology platforms and be expected to independently manage technical initiatives, support critical infrastructure, and assist in the planning and implementation of future improvements.
This is a full time position located at NANA Worley headquarters in Anchorage, AK
This position qualifies for the NANA Worley employee referral program, available only to current NANA Worley employees
Responsibilities
Infrastructure Operations
Maintain and support enterprise network, server, storage, and virtualization environments.
Monitor infrastructure performance, availability, and capacity.
Troubleshoot and resolve complex technical issues.
Perform system maintenance, upgrades, and lifecycle management activities.
Support disaster recovery and business continuity objectives.
Maintain infrastructure documentation and operational procedures.
Network Administration
Administer switching, routing, wireless, and remote connectivity solutions.
Support network security technologies and perimeter controls.
Troubleshoot network performance and connectivity issues.
Participate in network design, upgrades, and modernization efforts.
Maintain network documentation and configuration standards.
Systems Administration
Support physical and virtual server environments.
Administer Windows and/or Linux server platforms.
Support enterprise services such as authentication, file services, DNS, DHCP, and remote access technologies.
Manage system updates, patching, and maintenance activities.
Security Support
Assist with implementation of cybersecurity controls and best practices.
Support vulnerability remediation activities.
Review and respond to infrastructure-related security alerts and events.
Participate in security improvement initiatives and compliance activities.
Project Implementation
Participate in infrastructure projects from planning through implementation.
Assist with technology refreshes, migrations, upgrades, and deployments.
Coordinate activities with vendors and internal stakeholders.
Test and validate solutions before production deployment.
Document implemented solutions and operational procedures.
Telecommunications and Unified Communications
Support voice and communications platforms.
Assist with implementation and troubleshooting of telephony and collaboration technologies.
Support connectivity and communications infrastructure as required.
Qualifications
Experience
5+ years of experience supporting enterprise infrastructure environments.
Experience administering network and server technologies.
Experience troubleshooting complex technical issues.
Experience implementing infrastructure projects.
Experience working in multi-platform technology environments.
Preferred Qualifications
Enterprise networking platforms
Firewall technologies
Virtualization environments
Storage platforms
Backup and recovery solutions
Unified communications platforms
Cloud technologies
Industry certifications are desirable but not required.
Core Competencies
Technical troubleshooting
Infrastructure administration
Project implementation
Documentation and knowledge management
Problem solving and root cause analysis
Customer service and communication
Planning and organization
Ability to learn new technologies quickly
Independent decision making
Team collaboration
Technical Skills
Candidates are not expected to have experience with every technology currently used by NANAWorley. Experience with equivalent technologies and demonstrated ability to learn new platforms is strongly valued.
Networking
Enterprise switching and routing
TCP/IP networking
VLANs and network segmentation
Wireless networking
VPN and remote access technologies
Network troubleshooting and analysis
Infrastructure
Virtualization platforms
Windows Server administration
Linux administration
Enterprise storage solutions
Backup and recovery technologies
High availability and resiliency concepts
Security
Firewall administration
Network security principles
Identity and access management concepts
Vulnerability management
Security monitoring and incident response support
Cloud and Modern Workplace Technologies
Microsoft 365
Cloud platforms (Azure, AWS, or similar)
Hybrid infrastructure environments
Automation and Tools
Scripting or automation experience preferred
PowerShell, Python, or equivalent automation technologies
Infrastructure monitoring and management tools
Current Technology Environment
The organization currently utilizes technologies including:
Enterprise networking infrastructure
Next-generation firewalls
Virtualized server environments
Windows and Linux systems
Enterprise storage platforms
Backup and disaster recovery solutions
VoIP and SIP communications systems
Microsoft 365 services
Equivalent experience with comparable technologies will be considered.
Working Conditions and Physical Requirements
Office-based work environment; noise level is usually quiet
Primarily office‑based in Anchorage, AK
May require occasional after‑hours support for critical incidents or maintenance activities
Frequently required to sit; occasionally required to walk, stand, talk, hear, and use hands
May occasionally lift or move up to 25 pounds
Reasonable accommodations will be made for individuals with disabilities to perform essential functions
Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.
Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.
Default: Location : Location US-AK-Anchorage
Job ID 2026-24359
Work Type On-Site
Work Location Anchorage
Company: NANA Worley