IT Intern-Operations Support Specialist

Overview

TDS, a national communications and technology company, has a great opportunity for an IT Intern – Operations Support Specialist. If you are a highly motivated, hardworking and detail-oriented individual who thrives in a fast-paced team environment, then come join and add value to our IT Operations team.

If you are seeking to gain experience and exposure in the information technology field and general business, this on-site internship provides the perfect opportunity!

Duration and Work Schedule

This internship is located at our TDS Corporate headquarters in Madison, WI. It is full-time (40 hrs/week) from June through August 2026; exact start and end dates are flexible. There may be an opportunity to stay on part-time during the 2026-2027 academic year depending on course schedule and business needs.

The hourly compensation for this internship is $19.00.

Intern Resources:

As an intern at TDS, you'll have the opportunity to partner with seasoned professionals on high-priority company projects and day-to-day operations. During your internship, TDS offers you:

• Access to our Intern Associate Resource Group (ARG): This group provides extra resources for your development, opportunities for internal advancement, and forums to connect with other interns across the company. Our ARG meets monthly, where you can hear about other interns’ projects and engage with leaders from various teams. The group also hosts networking events to help you build valuable connections, with the goal of helping you secure full-time employment upon graduation.
• Prioritization of Your Professional Development: TDS offers in-depth training to ensure you are continuously growing and developing your skills.
• Focus on Ethics and a Healthy Work-Life Balance: We emphasize ethical practices and offer a business casual work environment to promote a balanced, supportive culture.
• Encouragement to Volunteer: Interns are encouraged to engage in local charities, university activities, and community events, fostering personal and professional growth through meaningful contributions.

Responsibilities

As an IT Intern – Operations Support Specialist you will be mentored by subject matter experts on responsibilities such as installations, set-ups, moves and reclaims of information systems equipment. You may also participate in other team initiatives and projects as needed.

• Desire to apply your academic knowledge through a variety of work assignments
• Wanting to challenge yourself to be part of the solution through creative ingenuity
• Looking to evolve your skillset via hands-on assignments
• Comfortable addressing issues and finding creative solutions
• Capable of handling multiple project tasks simultaneously

Qualifications

Required Qualifications

• Currently pursuing an Associates or Bachelor’s degree (or above) in information systems, computer science, networking or related field

Preferred Qualifications

• Strong technical aptitude, initiative, creativity, and excellent customer service skills
• Strong analytical problem-solving skills and critical thinking
• Excellent interpersonal skills, including strong verbal and written communication
• Computer hardware experience, a plus (Assembly/Disassembly, Component Installation, Service/Repair, and Testing)
• Solid work ethic and demonstrated ability to meet deadlines
• Ability to work both independently and on team assignments

Do you meet the Required Qualifications but are unsure if your experience aligns with the Preferred Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Our limited term associates are eligible for the following benefits:

· Medical Coverage

· Health Savings Accounts

· 401(k) plan (if 18 or older)

· Sick leave (10 days accrued per year for full-time and pro-rated for all other associates)

· Employee Assistance and Wellness Programs

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Pay Range (Hr./Yr.)