Communication Skills, Computer Science, Detail Oriented, Documentation, Frequently Asked Questions (FAQ), IT Governance, Information Technology & Information Systems, Information Technology/Systems Audit, Knowledge Management, Mentoring, Organizational Skills, Process Improvement, Technical Support, Technical Writing, Writing Skills
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Description
Location: Southern California or Chicagoland preferred
Duration: Summer Internship (flexible start/end dates)
Team: Information Technology
About the Internship
We're looking for an IT intern to help us create and organize our IT documentation. This is a great opportunity for someone interested in technical writing, knowledge management, IT processes, and/or IT governance/controls. If you enjoy writing, organizing information, and making complex topics easier to understand, this role could be a strong fit.
What You'll Do
- Write and update step-by-step IT procedures and process documentation
- Help gather and organize documentation and evidence used to support IT controls and audits
- Create easy-to-follow internal documentation
- Develop user-friendly FAQs and help guides for employees
- Organize documentation so it's clear, consistent, and easy to find
- Work with team members to understand how systems and processes work, then document them clearly
Requirements
Who We're Looking For
Working towards degree in:
Information Systems
Computer Science
Technical Writing
Information Management
Or a related field
Strong written communication skills and attention to detail
Interes in documentation, process improvement, or how IT teams operate
Comfortable learning new topics and asking good questions
Organized and able to work independently with guidance
What You'll Gain
- Real-world experience creating professional IT documentation
- Exposure to enterprise IT processes and internal controls
- Experience that's relevant for careers in IT, technical writing, compliance, or operations
- Mentorship and collaboration with experienced IT professionals
Salary Description
$19.00/hr