As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package transport and display products of all kinds. Our white paper business delivers "Paper With Purpose" by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers today and tomorrow with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust At Packaging Corporation of America, we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.
At PCA, youll find the best people in the industry operating in a "golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way.
As one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale while our multiple plant locations let us rapidly meet the local needs of our customers.
Corporate End-User Systems
Summer/Fall 2026 Location: Counce, TN Position Summary The purpose of this position is to develop an intern to provide implementation, configuration support, and troubleshooting of all hardware operating systems, applications, and policies related to desktops, laptops, tablets, mobile devices, and kiosk machines in the end-user environment. This position is part of the Information Technology Systems department, End-User Systems Support group. This person will interface with internal and external end-users to support and maintain end-user computing needs.
Principal Accountabilities
Responsible for knowing and following policies and procedures of the company for sharing information that would benefit other members of the team and for finding ways to improve the delivery of service to our customers.
Expected to continually strive to strengthen our business philosophy of Meeting needs exceeding expectations for our customers. This includes supporting our Commitment to Service, which involves doing what is right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
Responsible for deploying, utilizing, and troubleshooting SCCM Agent connectivity, remote control, inventory queries, and reports.
Responsible for providing in-person and remote support of other team members, support engineers, and end-users.
Responsible for performing different methods of application packaging and deployment, such as in-machine and/or user environments, batch file scripting, VBS, AutoIT, Powershell, MSI, and InstallShield.
Responsible for Internet Explorer browsing configuration, security troubleshooting, and browser customizations.
Responsible for Desktop hardware and operating system security access and controls via Powershell, Active Directory, Remote Desktop Connectivity, and Group Policy.
Basic Qualifications
Education: Bachelor of Science in Information Technology Systems or equivalent
Work Experience: Applicant should have familiarity with application versus Network Security administration. Applicant should have familiarity with Local and Wide Area Networks. Applicant should have familiarity with investigating and resolving first-echelon help desk service requests.
Skills Demonstrated
Position Summary
This position summary is intended to describe the general nature and level of work being performed by people in this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Individuals within this job may perform other duties as assigned.
Preferred Qualifications
Previous work experience in related ITS areas preferred. Knowledge of Active Directory, Powershell, and Wireshark is a plus.
Preferred
Students that sign up for interviews through University during the Career Fairs and On-Campus Interview days will be given first consideration. PCA is an Equal Opportunity Employer - Veterans, Disabled, and other protected categories.
COMPENSATION AND BENEFITS
Starting salary range for position: $25.00 - $30.00.
Paid Holidays.
Within the first 30 days of employment, an employee and their dependents are eligible to enroll in certain benefit coverages - medical, dental, and vision - and are automatically enrolled in life AD&D and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options, along with employer-provided matching contributions.
Disclaimer
The Compensation and Benefits information in this posting represents PCAs good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.
PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.
At PCA, we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers — large and small — package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.
So a partnership with PCA isn’t just about buying boxes. It’s about building a relationship with a knowledgeable, trusted, committed source; adding value to your business; and actively contributing to your success in the marketplace.
Whether you are looking for conventional shipping containers, custom-printed corrugated boxes, custom packaging or eye-catching retail visual displays, PCA is here to deliver the right packaging solution on time and on budget.
At PCA, our people are as sharp at posing questions as they are at providing answers. With good reason… We realize that the key to offering responsive customer service is never taking our customers for granted. That’s why at the same time you’re learning about our products and how we do business, we’re learning about yours.
So don’t be surprised if PCA people collaborate more than you’re used to, or engage you in conversations that go beyond flute profiles and stacking strength. For PCA people, it’s all about understanding customer service — doing our very best to give you the ideas and products that support your needs.