IT Internship Summer 2027

Overview

Join our dynamic IT team and gain hands-on experience in a fast-paced environment! At Titan Machinery, we''re dedicated to providing top-notch IT support and are looking for an enthusiastic and proactive IT Helpdesk Intern to assist with various projects and support our team.

What We Offer:

• Hands-on experience in a professional IT environment
• Opportunities to work on diverse and impactful projects
• Mentorship and guidance from experienced IT professionals
• Networking opportunities within the company and industry
• Internship will run May 18, 2027-August 6, 2027

Responsibilities

• Special Projects: Assist with and/or manage special IT projects as directed
• Technical Support: Provide over-the-phone and in-person support for computer repair, configuration, deployment, and IT asset tracking
• Documentation: Document support calls in our helpdesk software and contribute to expanding our knowledge base
• Troubleshooting: Troubleshoot and resolve hardware, software, network systems, and other equipment issues Research and identify solutions to technical problems
• Device Support: Support desktop and laptop computers, Android, and iOS mobile devices
• Application Support: Assist with Office 365 applications, cell phone plans, printing, VOIP telephony, and shipping software
• Communication: Communicate effectively with team members and stakeholders
• Compliance: Follow all safety rules and regulations while performing work assignments
• Additional Duties: Perform other duties as assigned

Qualifications

Required:

• In process of obtaining Associates or Bachelor's degree in Business or IT
• Must be able to attend work regularly and reliably on a part-time schedule for a duration of 8-12 weeks (35-40 hours a week) during the summer months
• Exemplifies Titan Machinery's Core Values
• Ability to handle and resolve frequent interpersonal conflict
• Ability to perform in a fast-paced, stressful work environment
• Ability to respond quickly, accurately, and professionally to demands and requests from customers
• Ability to manage multiple requests simultaneously, and prioritize work based on severity
• Keen attention to detail, high level of initiative, and the ability to work independently
• Ability to work effectively within groups and individually
• Ability to work with minimal supervision
• Effective time management and multi-tasking
• Excellent customer service skills both in person and over the phone
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills

Preferred:

• GPA of 3.50 or higher

Titan Machinery provides you with:

• 401(k) with company matching on your FIRST DAY of employment

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.