Key Responsibilities:
Inventory Management:
- Maintain an accurate and up-to-date inventory of IT assets, including hardware, software, printers/scanners, peripherals and mobile phones.
- Track the movement, transfer, and disposition of IT assets.
- Perform regular physical audits of IT inventory to ensure consistency with the inventory management system.
- Document and monitor all IT equipment lifecycle from procurement to disposal.
Procurement Support:
- Work closely with the IT team and procurement department to support the purchasing of new hardware, software, and other IT assets.
- Assist with requisitioning, receiving, and verifying the condition of IT items upon delivery.
- Ensure that all IT equipment is properly tagged and entered into the asset management system upon receipt.
- Mobile phone provisioning.
- Manage Vendor relationships.
Asset Lifecycle Management:
- Coordinate the return, repair, or disposal of obsolete or non-functional IT equipment.
- Ensure the timely and secure disposal of IT assets, including data destruction procedures.
- Maintain records of asset warranties, licenses, and maintenance schedules.
Software and License Management:
- Track software licensing and ensure compliance with licensing agreements.
- Maintain software inventory and license records for audits and reporting purposes.
- Assist with software deployment and installation as needed.
Reporting and Documentation:
- Prepare inventory reports for management, including status, utilization, and upcoming needs.
- Generate asset management reports for internal audits and compliance purposes.
- Document inventory processes and best practices to improve the efficiency and accuracy of IT inventory control.
Collaboration & Support:
- Collaborate with IT staff and departments heads (where appropriate) to understand upcoming technological needs and assist in planning for new purchases.
- Provide support to the IT department by tracking and managing IT resources during technology projects or upgrades.
- Assist end-users with IT asset-related inquiries, including hardware assignments and troubleshooting.
Qualifications:
- Education: Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).
Experience:
- 2-3 years of experience in inventory control, IT asset management, or a related field.
- Experience working with inventory management software and asset tracking systems.
Skills & Competencies:
- Strong attention to detail and organizational skills.
- Knowledge of IT hardware, software, and systems.
- Familiarity with software licensing and compliance.
- Proficient in Microsoft Office Suite (Excel, Word, etc.) and inventory management tools.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks effectively.
- Problem-solving and analytical thinking capabilities.
Preferred Qualifications:
- Certification in IT Asset Management (e.g., Certified IT Asset Manager – CIAM).
- Familiarity with ITIL (Information Technology Infrastructure Library) framework.
- Experience with inventory management tools such as Zoho Desktop Central and Service Desk, ServiceNow, Asset Panda, Zoho or similar software
Working Conditions:
- Office environment with occasional lifting of equipment up to 10 lbs.
- Occasional travel to different locations across all 5 boroughs or vendor sites may be required.
- Must be able to work flexible and non-traditional hours during system upgrades or inventory audits.
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $34.06 - $37.36 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center