Acceptance Testing, Communication Skills, Computer Maintenance, Customer Service Software, Customer Support/Service, Government, Hardware Administration, Hardware Configuration Management, Hardware Installation, Hardware Upgrades, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information Technology Software, Laboratory Equipment, Laboratory Systems, Professional Services, Record Keeping, Resource Management, Simulation, Software Administration, Software Configuration Management, Software Patches, Software Upgrades, Systems Administration/Management, Systems Reliability, Technical Support, Testing
Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.
RMC is hiring an IT Lab Systems Support Specialist to support our customer in Dahlgren, VA.
The selected applicant will:
- Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
- Configure IT Hardware and Software in lab to support customer needs.
- Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
- Conduct operational tests on lab equipment to ensure system availability and reliability.
- Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
- Manage account access to lab equipment.
- Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
- Communicate technical information clearly and concisely to both technical and non-technical audiences.
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Resource Management Concepts Inc