Access Control, Application Programming Interface (API), Atlassian JIRA, Automation, Best Practices, Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Environmental Monitoring, HIPAA (Health Insurance Portability and Accountability Act), High Availability, Hybrid Cloud, ISO (International Organization for Standardization), IT Service Management (ITSM), Identity Data Management, Information Technology Consulting, Knowledge Transfer, LDAP (Lightweight Directory Access Protocol), Linux Operating System, Maintenance Services, Mentoring, Microsoft Active Directory, Microsoft Windows Azure, Microsoft Windows Operating System, Onboarding, Operational Support, Operations Processes, PCI-DSS, Performance Tuning/Optimization, REST (Representational State Transfer), Regulatory Compliance, Sarbanes-Oxley Act (SOX), Scripting (Scripting Languages), Security Information and Event Management (SIEM), Security Infrastructure, Server Architecture, ServiceNow, Software Patches, Software as a Service (SaaS), Technical Leadership, Technical Writing, U.S. National Institute of Standards and Technology (NIST), Unix Operating Systems, Windows PowerShell