IT - Lead Consultant | Infrastructure-Contact Center | IVR Concepts

Cloudspace LLC
  • Saint Johns, FL
  • Remote
  • Quick Apply
6 days ago

Job Description

POC: Raju***** VISA DEPENDENT CANDIDATES are considerable for this position***************Rate is open for the suitable candidate************The candidates are allowed to work from any Infosys delivery center/location in US*****We need a Senior Developer hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.Requirements: We need a Senior Developer hands-on who can build Connect AI agents for existing Amazon Connect /Lex implementation.Minimum experience of building AI agents (within Amazon Connect) 2 years.Minimum experience with Amazon Connect/ Lex 5 yearsPlease submit profiles accordingly.Job Details: Job title: Lead Consultant | Infrastructure-Contact Center | IVR Concepts Work Location with Zip code: Saint Johns, FL 32259 Duration of the project: 6 Months This role requires any travel (Yes/No): NO Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one Is this a 100% remote role? NO Vendor rate range: $72.50 Minimum years of experience required: 10+ Years Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview Education Qualification required: BE Must have skills:Amazone connectLLMPython, Lambda Detailed Job Description:Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.Amazon Connect, Python, Lambda, LLM Assisted NLU Minimum years of experience: 10+ yearsEducation: Bachelor's or Master of Engineering The top 3 responsibilities would expect the Subcon to shoulder and execute:Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities



Project Code: ADT for ENGNE at INFCITYPRK6

Numbers & Facts

LocationSaint Johns, FL (
Remote
)

Skills

  • AWS Lambdaunmatched
  • Artificial Intelligence (AI) Agentsunmatched
  • Call Centersunmatched
  • Cloud Computingunmatched
  • Consultingunmatched
  • Cross-Functionalunmatched
  • Customer Experienceunmatched
  • Information Technology Consultingunmatched
  • LEX (LEXical analyzer)unmatched
  • Python Programming/Scripting Languageunmatched
  • Technical Leadershipunmatched
  • Voice Response Systemsunmatched
  • Willing to Travelunmatched

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