IT Manager

divh2IT Manager/h2pLocation: Atlanta, GA 30308/ppOn-site/Remote/Hybrid: Hybrid/ppDuration: 11+ Months/ppLocal Candidates only. 1-2 days onsite weekly./ppProvides leadership across multiple units, departments, and/or regions. The successful candidate will leverage their strong background in business operations, particularly in policy, procedure and governance processes./ph3Job Description/h3pThe Client seeks an IT Manager to perform Process Governance Oversight and ensure all project requests comply with internal IT governance frameworks, security protocols, and regulatory standards. The manager will work with internal governance committees or boards to present projects for prioritization or approval. The manager will maintain accurate and timely documentation for all reviewed projects and recurring products and services in accordance with audit and compliance requirements, organizes and maintains filing system, database, and records of Divisions inventory of new and old rules and regulations. The selected candidate will maintain expert knowledge of applicable laws and rules, as well as applicable Division policies, and procedures and manage and ensure an accurate and timely process flow. A minimum of 3 years work experience in the above capacity is required./ph3Additional Responsibilities/h3ulliAssist with the development, review, and maintenance of IT policy and procedure documentation, ensuring compliance with regulatory requirements and enterprise standards./liliSupport IT governance activities and provide committee support by preparing meeting materials, documenting meeting minutes, and tracking action items./liliCollect, analyze, and report on IT quality metrics to inform decision-making and support continuous improvement efforts./liliPrepare clear, concise, and accurate written communications, summaries, and reports related to IT governance, quality metrics, and policy activities./liliFacilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols./liliAssist with the escalation and documentation of suspected policy violations in accordance with established GDOT IT procedures/liliEnsure all project requests comply with internal IT governance frameworks, enterprise architecture standards, and applicable technology policies./liliPrepare projects for formal review by internal governance boards or steering committees as required by project scale or impact./liliSupport documentation of funding justifications, risk assessments, and policy compliance as part of the intake package/li/ulh3Continuous Improvement/h3ulliIdentify opportunities to improve the project intake and evaluation process./liliAssist in developing guidelines, templates, and training materials to support business users in submitting high-quality project requests./liliDraft new policies, procedures, guidance, and/or regulations for management approval within assigned time frames./li/ulh3Project Intake Review/h3ulliReview project submissions to assess completeness, technical feasibility, and alignment with IT strategy. Analyzes information to determine nature and extent of customer requirements and concerns./liliCollaborate with enterprise architects and technical leads to validate technology choices and integration implications/liliDemonstrates leadership skills through effective interpersonal skills, verbal/non-verbal communication and active participation in departmental or organizational committees/workgroups/li/ulh3Stakeholder Communication Facilitation/h3ulliFacilitate meetings with stakeholders to refine project scopes, clarify requirements, and outline expected IT involvement./liliServe as a liaison between business units and IT to align expectations and communicate process timelines and outcomes./liliServe as the primary IT contact for reviewing project requests and technology proposals submitted by agency stakeholders./liliAssess technical feasibility, strategic alignment, and clarity of scope for incoming IT project requests./liliEngage IT architects, engineers, cybersecurity teams, and operations to validate solution integrity and compatibility with enterprise systems./liliDevelops, maintains, and fosters effective working relationships across multiple departments/liliActs as liaison between multiple parties to identify solutions to problems./liliCommunicate updates to department leadership regarding project timelines, changes, and/or additional requirements when needed./li/ulh3Agency Specific Qualifications/h3ulliDemonstrated proficiency in research, information analysis to make recommendations/liliAbility to determine functional needs and system requirements/liliAbility to devise solutions based on analysis and critical thinking relevant analytical abilities/liliDemonstrated ability to work effectively with functional and technical teams/liliAbility to coordinate between multiple workgroups/liliKnowledge of agency laws, regulations, policies and procedures./liliDemonstrated ability to analyze documents accurately to determine compliance based on applicable statutes and regulations./liliExcellent organizational, time management, and attention to detail skills./liliAbility to prioritize, organize, and manage tasks to meet internal and external deadlines using independent judgment./liliAbility to secure and protect sensitive documents and/or records./liliAbility to work effectively with minimal supervision/liliAssociates degree in Operations Management, Information Technology, Business Administration, Communications, or related field. 3-5+ years of experience in Governance, Risk and Compliance (GRC)./liliSolid understanding of IT governance, software development lifecycles (SDLC), and regulatory compliance (e.g., data privacy, cybersecurity standards)./liliDemonstrated strong leadership skills, with previous experience motivating and guiding others toward accomplishment of office/department goals./liliExceptional communication, both orally and in writing, and facilitation skills across technical and non-technical audiences./liliPossesses strong written and oral communication skills with the ability to express ideas and facts to groups and individuals effectively/liliDemonstrated experience identifying and solving problems and applying innovative solutions to make organizational improvements Committed to providing quality customer service/li/ulh3Preferred Qualifications/h3ulliExperience negotiating contracts/liliSeeks innovative approaches to improve the process of delivering IT solutions to customers/liliExperience working with multiple departments/units to accomplish a specific task./liliProject management experience/liliAbility to quickly shift priorities and manage unexpected changes to priorities/liliExperience leading teams/liliStrong communication and organizational skills, ability to multitask, strong attention to details, excellent problem solving and follow-up skills required/liliGRC experience with a strong understanding of how to design and execute compliance activities./liliExperience working within or alongside public sector or regulated industries./liliFamiliarity with regulatory standards (e.g., NDAA, HITRUST, NIST) and compliance practices./liliMust be passionate about contributing to an organization focused on continuous improvement/li/ulh3Skills/h3ulliDeveloping, review, and maintenance of IT policy and procedure documentation. Required 3 Years/liliFacilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols. Required 3 Years/liliEscalating and documenting suspected policy violations in accordance with established IT procedures Required 3 Years/liliSolid understanding of IT governance, software development lifecycles (SDLC), and regulatory compliance (e.g., data privacy, cybersecurity standards). Required 3 Years/li/ulh3About Us: InterSources Inc/h3pInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company./p/div