IT Manager

Location: Centennial, Colorado

Position Summary

The Information Technology (IT) Manager provides oversight and management of the company's IT Service and Infrastructure value chains. Ensuring that computer hardware and software, as well as networks and servers, perform consistently and effectively. Directly supervise one to four direct reports. This role acts as the point of contact for ITSM-related planning, projects, budgets, long-term problem solving, handling of incidents, and issues with the company's IT systems. In addition, this role is responsible for administering systems and working to deploy and implement.

Forgen Overview

Forgen is a leading geotechnical and specialty civil construction company operating across North America. We are dedicated to delivering innovative solutions for complex civil, geotechnical, and environmental challenges, guided by our core values: We Do What We Say, We Are Passionate About Our Work, We Are One Team, We Work Smart, and We Do The Right Thing.

Key Responsibilities

Vendor Management

• Work with vendors to negotiate and manage
• Find new vendors and technology, then negotiate
• Make IT purchases and review and approve all IT-related
• Through continual improvement methods, identify and implement process

Leadership

• Offer guidance, training, team building, and mentoring opportunities to the IT Service
• Delegate tasks to IT Service and Infrastructure
• Review IT Technician performance and, if necessary, take corrective action, including mediation and problem
• Review change plans and take action to prevent
• Create a sense of common purpose and
• Review training and development options and select appropriate methods to increase staff

Administration

• Respond to vendor, owner, and employee incident
• Assist employees with issues by using remote access
• Maintain disaster recovery software, analyze its activity, and find ways to increase its
• Streamline data storage applications, including SharePoint, Dropbox,
• Assist with office renovations by offering insight into the IT capabilities of the
• Maintain and improve enterprise-wide IT
• Maintain and improve enterprise-wide IT
• Maintain CMMC v2 evidence and
• Offer 3rd-tier
• Any other task or duty as assigned or

Best Practice Processes, Tools, and Methods

• Using CMMCv2 - Identify and lead the introduction of relevant best practice processes, tools, and models
• Promote adoption of best practice processes, tools, and models
• Provide advice, coaching, and technical support to embed the use of best practice processes, tools, and models
• Evaluate the effectiveness of best practice processes, tools, and models in the area of

Basic Qualifications

• Bachelor's degree in Computer Science or related field
• Three to five plus years of experience in the IT Field as a Systems Administrator or the
• ITIL Foundations v4
• Construction Industry experience is a
• Proficiency with Microsoft 365, Entra, Intune, On-Prem Active Directory, Backup Solutions, SharePoint, Dropbox, Windows and macOS, VMWare, Cisco Meraki, SmartDeploy, Dell, and Apple hardware systems.
• Extensive skills, training, and knowledge of software and operating
• Advanced knowledge of information technology, standards, and an in-depth understanding of the interdependence and relationship between other functional units.
• Continued grasp on IT trends, best practices, and ability to develop written company policies and
• Highly motivated, with a demonstrated passion for excellence and taking
• Strong work ethic, willing to do what it takes to get the job done right the first
• Demonstrated commitment to ethics and
• Passion for safety, with the ability to help us ensure that nobody gets
• Team player with the ability to work independently to meet deadlines, goals, and
• Strong organization, time management, and attention to
• Above average oral and written communication skills, leadership skills, along with the use of independent judgment and creativity applied to the resolution of issues.
• Highly proactive and responsive to internal and external
• Ability to exercise independent judgment and advise project leadership on complex
• Good problem-solving skills/decision-making
• Valid Driver's License and ability to drive on behalf of company

Physical Demands & Work Environment

This office-based role requires frequent computer use and effective communication, with occasional travel to project sites as needed. Site visits may involve extended periods of standing or walking and required PPE, with potential exposure to heavy equipment, chemicals, dust, fumes, uneven terrain, and extreme weather.

This job description outlines the general scope of work and is not exhaustive. Employees may be assigned additional duties as needed. Requirements may be adjusted to accommodate disabilities, except where they pose a direct safety risk.

Perks and Benefits

Forgen offers a comprehensive benefits package, including medical, dental, vision, retirement plans, bonuses, paid time off, and more. We support a flexible work model for most non-craft positions and provide additional perks like education assistance, wellness programs, and employee awards.