IT Manager

At CGS Business Solutions, we’re dedicated to helping skilled IT and business professionals take the next meaningful step in their careers. Whether you're exploring project-based consulting roles or seeking a long-term position, we connect you with opportunities that align with your expertise, your goals, and your growth trajectory.

Backed by deep industry insight and our proven TalentFlow™ Framework, we ensure every role we present is thoughtfully matched to your skills, passions, and career ambitions. If you're ready for a role that challenges you and moves your career forward, we’re currently partnering with leading organizations to fill the following opportunity:

Position Summary
Our international transportation and logistics customer is seeking a full time IT Manager to be a hands-on technology leader responsible for managing the company's technology systems, security, user support, vendors, and technology projects. This role partners with leadership, employees, managed service providers, and software vendors to deliver reliable, secure, and scalable technology solutions that support business operations and growth.

Key Responsibilities

Technology Operations & Support

• Administer and support core business applications including Santa Cruz, Front, Fleetio, Samsara, QuoteBot, Driver Schedule, Dropbox, and related systems.
• Manage user access, permissions, security settings, and system configurations.
• Provide technical support, troubleshoot issues, and serve as the primary escalation point for technology incidents.
• Coordinate upgrades, implementations, testing, and ongoing system improvements.

Microsoft 365 & Security

• Support Microsoft 365 technologies including Entra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, and Defender.
• Assist with cybersecurity initiatives, access controls, compliance, vulnerability remediation, and incident response.

Vendor & Project Management

• Serve as the primary liaison with MSPs, software vendors, and technology partners.
• Manage technology projects, software implementations, system migrations, and upgrades.
• Coordinate vendor performance, licensing, contracts, and service delivery.

Data, Reporting & Documentation

• Support reporting, analytics, data migration, and system integrations.
• Maintain technical documentation, procedures, training materials, and user guides.
• Assist business teams with process improvement and data-driven decision making.

Asset Management

• Manage company technology assets, inventory, hardware lifecycle, software licenses, and employee onboarding equipment.

Preferred Technical Experience

• Business Systems: Santa Cruz, Front, Fleetio, Samsara, QuoteBot, Driver Schedule, Mobile Text Alerts, Textline, Dropbox
• Microsoft 365: Entra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, Defender
• Infrastructure & Security: Fortinet, DUO MFA, Apple Business Manager, RingCentral, wireless networking, cybersecurity operations
• Data & Reporting: Excel, SQL/T-SQL, analytics, data migration, Python scripting, system integrations

Qualifications

Required

• 5+ years of IT administration, systems support, or infrastructure experience.
• Experience managing enterprise applications, technology projects, vendors, and MSPs.
• Strong troubleshooting, project management, communication, and documentation skills.

Preferred

• Experience in transportation, logistics, fleet management, hospitality, or service-based industries.
• Microsoft 365 administration and security experience.
• Experience with reporting, analytics, automation, and data migration projects.

CGS Business Solutions is a nationally recognized leader in IT staffing and consulting, delivering top-tier talent across Applications, Cloud & Infrastructure, Cybersecurity, Data & AI, and Engineering. As a multi-year INC 5000 winner and one of California’s Best IT Recruitment Firms, we’re known for combining boutique-level service with enterprise-grade results.

We’re also proud to be named one of the Orange County Business Journal’s Fastest Growing Companies, earning the distinction for five consecutive years as we continue to expand into new markets across the U.S. Companies trust CGS to attract, engage, and retain elite technology talent—giving them the advantage they need to lead with confidence in a rapidly evolving digital landscape