$80,001–$120,000 Per Year
Android, Apple, Calendar Management, Citrix Product Family, Communication Skills, Computer Workstations, Customer Relations, Customer Support/Service, Data Entry, Emerging Technology, Federal Government, Identify Issues, Information Technology & Information Systems, Microsoft Windows Operating System, Mobile Devices, On Site Support, Operating Systems, Presentation/Verbal Skills, Professional Services, Secondary School, Secret Clearance, ServiceNow, Standard Operating Procedures (SOP), Systems Analysis, Systems Maintenance, Technical Support, United States Citizen, Web Browsers, Work From Home, Writing Skills, iOS
IT Mart Systems Analyst
Job ID: 2613408
Location: Washington, DC, United States
Date Posted: Jun 6, 2026
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: On-Site
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Job Description
Description
SAIC is seeking an On-site IT Support Technician to support a large federal government agency. Employee will report on-site, at a secure government location during the day shift excluding weekends and holidays.
Work is onsite at multiple locations in the Washington, DC area.
Description of Duties:
- Interface with customers at an on-site location taking scheduled appointments and walk-ins.
- Assist customers with mobile device provisioning, activation, and enrollment.
- Assist customers with updating the operating system on Apple and Android devices.
- Troubleshoot GO virtual and GO browser issues and assist with logging in via PIV, and Citrix.
Qualifications
Required Education & Experience:
- AA Degree in related discipline and six (6) years or more of related experience; Or, High School and eight (8) years of related experience with relevant certification
- Basic knowledge of ServiceNow or other ticketing systems.
- Ability to work in a fast-paced environment.
- Ability to follow standard operating procedures and comply with data entry standards.
- Strong oral and written communication skills with experience working directly with end-users, including VIPs.
- Basic knowledge of mobile device platforms (iOS and Android).
- Basic knowledge of Microsoft Windows 10 workstations.
Required Clearance:
- US Citizenship.
- Active Secret Clearance.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
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Science Applications International Corp
SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.