Role: IT Menu Specialist
Industry: Food & Restaurant Technology
Location: Remote, United States
Duration: 6+ months, possibility for extension or conversion
Rate Range: $28-30/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in US
The Role: - The POS Menu Specialist will process franchise menu requests and maintain POS information and pricing. To include testing menus, managing menu architecture that aligns with needs of the Brand. This team member will work closely with other departments to create Brand Level Campaigns and tests for the POS, as well as manage the Brand Level online menu.
- We are looking for team members that demonstrate strong communication, organizational and customer service skills to succeed in this position. The POS Menu Specialist should be a detail-orientated multitasker with the ability to work independently to deliver projects on time with minimal errors.
Responsibilities: - Process incoming POS Menu requests as directed by your manager, creating new items and updating existing items and modifiers as needed for system-wide or local functionality
- Maintain POS information, including pricing, discounts and navigation as requested
- Ensure all changes are completed on time
- Perform testing on all changes as needed.
- Assist in the mapping of new online menu items to Toast POS
- Act as an escalation point for the help desk tickets to ensure issues are resolved in a timely manner.
- Assist with the POS menu cycle from conception to launch including, but not limited to, working with other departments to create POS Menu items and menu architecture that align with brand direction
- Provide regular updates of all POS initiatives or projects
- Performs other related duties as required or assigned.
Skills & Requirements: - Toast POS menu configuration experience preferred.
- Proficient in Microsoft Office (Word, Excel & Outlook,).
- Experience troubleshooting technical issues preferred.
- Ability to work independently with minimal supervision.
- Must be able to organize, plan and meet deadlines in parallel with other projects on a regular basis.
- Strong oral and written communication skills.
- Possess a strong technical aptitude.
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com
for assistance.
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