IT Network Administrator

EmployHQ

Elkin, NC

JOB DETAILS
SKILLS
Bar Code Printers, Business Solutions, Communication Skills, Copying Machines, Customer Support/Service, Desktop PC, Driver's License, Help Desk, Identify Issues, Information Systems/Technology IS/IT Administration, Laptop PC, Laser Printers, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, Multitasking, Network Administration/Management, On Site Support, Organizational Skills, Peripheral Hardware, Software Administration, Systems Administration/Management, Technical Support, Travel Industry
LOCATION
Elkin, NC
POSTED
30+ days ago
Key Responsibilities:
  • Provide on-site technical support for desktops, laptops, laser printers, copy machine printers, Zebra barcode printers, and mobile devices.
  • Troubleshoot hardware, software, network, and email issues.
  • Set up and configure new computers, peripherals, and user accounts.
  • Assist employees with Microsoft 365, Windows 11, and common business applications.
  • Maintain inventory of IT equipment and documentation.
  • Coordinate with vendors and escalate complex technical issues when necessary.
  • Deliver professional and friendly customer service to staff and clients.
  • Travel between company locations as needed for support and equipment setup.
Qualifications:
  • Basic knowledge of Windows 11 operating systems and networking.
  • Experience with Microsoft 365 and standard office software.
  • Strong communication, troubleshooting, and organizational skills.
  • Ability to work independently and manage multiple priorities.
  • Prior help desk or technical support experience preferred.
  • Valid driver’s license required.
  • Ability to lift and move computer equipment when necessary.

About the Company

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EmployHQ