IT Network Administrator/Sr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Position Summary

Senior Network Administrator responsible for the planning, design, and purchasing of complex enterprise data network and network security infrastructure hardware and software technologies.

Role is responsible for and may lead the installation, configuration, upgrade/enhancement, maintenance/support, and scripting/automation of the network technologies within the network core and/or network security focus areas.

What You'll Do:
This is an opportunity for an IT Network Administrator or IT Sr Network Administrator and the focus of the work will be on the Network Security environment. That environment is critical for ERIE's security and network posture. An example of some of the infrastructure and services you will be working in are Cisco FTDs, web content filtering, VPN, and Cloud firewall deployment and troubleshooting. This role will be involved in enterprise scale projects as we continue to grow our Cloud footprint, secondary data centers, and edge security tools.


Preferred Experience & Skills:

• Proficiency with Firewall platforms and policy administration
• Proficiency with Web Content Filtering
• Proficiency with Cloud Security
• Proficiency with Network Access Control solutions
• Proficiency with Packet Capture Utilities
• Knowledge of Dynamic Routing
• Knowledge of Cloud Networking
• Knowledge of Automation

What Makes You Stand Out:

• Cisco FTD experience
• AWS Cloud Networking knowledge, experience, and certifications

Duties and Responsibilities

• Works independently or leads others to install, configure, upgrade/enhance, maintain/support, scripts/automates hardware/software technologies, and develops and maintains system documentation within the network and network security practice area; Coaches and mentors other administrators.
• Establishes and monitors key metrics for capacity (forecasting, planning), license management, overall system health/performance and alerts, recommends and performs changes as required to tune Network systems in support of changing business requirements.
• Supports and/or leads large, high-risk, complex projects with high degree of scripting/configuration requirements and aggressive release delivery schedules.
• Conducts advanced troubleshooting as a first responder to major incidents in a 24/7 enterprise environment through analysis of system and event logs, application and network monitoring data, correlation of events across Network focus areas, including escalation to application owners or vendors as needed to achieve quick resolution and to determine root cause, and to participate in on-call on a rotational basis
• Establishes system controls within the network; monitors for remediation gaps to the minimum baseline standards (MBS), responds to and remediates vulnerability and audit findings, ensures system and data integrity, alerts to abnormal system and user activity, and develops, tests, and automates disaster recovery plans.
• Demonstrates deep knowledge of technologies, protocols, and tools utilized in the network core or network security focus areas; continuously develops working knowledge of other network focus areas and gains broader understanding of the overall computing environment; Follows ITIL standards; Embraces emerging technologies and principles.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities

• Collaborates
• Cultivates Innovation
• Customer Focus
• Decision Quality
• Ensures Accountability
• Instills Trust
• Nimble Learning
• Optimizes Work Processes (IC)
• Self-Development
• Values Diversity

Qualifications

Minimum Educational and Experience Requirements

• Bachelor's degree in computer science, engineering, or equivalent industry experience in a related technical field; and five years of professional experience in a related technical field; or
• Associate's degree in computer science, engineering, or equivalent industry experience in a related technical field; and seven years of professional experience in a related technical field; or
• High School degree and nine years of professional experience in a related technical field, required.

Additional Experience

• Experience with multiple aspects of network administration preferred.
  • Network Core (Voice/Data) Focus includes: LAN, WAN, Internet, Wireless, Application Load Balancers (F5 BIG-IP), Packet Capture Analysis, OSPF and BGP dynamic routing protocols; ISE, ACI, DNA Center and/or Cloud network management; working with telecommunications carriers and ISPs to troubleshoot outages and issues; understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS); the OSI and TCP/IP model; Hands-on experience with monitoring, network diagnostic, and network analytics tools.
• Experience with multiple aspects of network security preferred.
  • Network Security Focus includes: Firewall platforms and policy administration, Web Content Filtering, Network Access Control, and Packet Capture Utilities; Dynamic Routing and Cloud Security; Moderate to advanced knowledge of network protocols, security principles, access control models; network monitoring and troubleshooting tools; Solid proficiency in scripting and automation for network operations (e.g., Python, PowerShell); Strong understanding network segmentation, URL filtering, Cloud Security, Cloud PVC's and dynamic routing; Experience with firewalls and network security mechanisms; Knowledge of network hardware and equipment (Cisco switches, router, Firewalls, etc.).

• CCNA or higher Cisco Certification preferred.

Physical Requirements

• Ability to move over 50 lbs using lifting aide equipment; Rarely
• Climbing/accessing heights; Rarely
• Driving; Occasional (<20>
• Lifting/Moving 0-20 lbs; Occasional (<20>
• Lifting/Moving 20-50 lbs; Rarely
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
• Pushing/Pulling/moving objects, equipment with wheels; Rarely

Nearest Major Market: Erie