Access Control, Authentication, Centers for Disease Control and Prevention (CDC), Citrix Metaframe, Citrix XenApp, Cloud Computing, Communication Skills, Computer Hardware, Computer Networks, Computer Security, Consulting, Cross-Functional, Disaster Recovery, Documentation Plan, Employee Relations, HIPAA (Health Insurance Portability and Accountability Act), Hardware Configuration Management, Help Desk, IBM AIX Operating System, Incident Response, Information Technology & Information Systems, Internet Security, Interpersonal Skills, Linux Operating System, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Product Family, Network Architecture/Engineering, Network Software, Network System Hardware, Presentation/Verbal Skills, Problem Solving Skills, Progress Reports, Quality Assurance Methodology, Security Auditing, System Lifecycle, Systems Analysis, Technical Writing, Technology Analysis, Test Design, Testing, Time Management, U.S. National Institute of Standards and Technology (NIST), Windows PowerShell, Writing Skills