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IT Network Operations Analyst I (AWS)

Varite, Inc

Fairfield, CA

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JOB DETAILS
SALARY
$43–$45 Per Hour
SKILLS
Amazon Web Services (AWS), Communication Skills, Identify Issues, Information Technology & Information Systems, Maintenance Services, Microsoft Excel, Microsoft Word, Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Protocols, Network Software, Network Systems, Operating Systems, Power Outages, Presentation/Verbal Skills, Remedy, Team Player, Telecommunications, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Fairfield, CA
POSTED
30+ days ago
Pay Range: $43-45/Hr on W2 with Benefits

The role will now be Monday - Friday from 8pm - 4:30am and will require the contractor to be onsite 5 days a week.

Description:
Job Responsibilities:
" This role monitors the network systems and application events.
" Monitor network devices, interfaces and applications through intelligent devices and automated programs as directed.
" Create tickets, incidents & work orders, service requests and assignments as directed.
" Issue initial outage notification event communications as directed.
" Isolate and correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events as instructed.
" Network/System/Application monitoring & Scheduling alarms & alerts based on Eyes on Glass, Initial Outage Management, Notifications, 7x24 hour support.

Skills Required/Desired:
" HS Diploma or equivalent work experience
" AA in Information Technology or related field or equivalent work experience desired.
" Basic knowledge of network protocols, software applications, or operating support systems desired.
" May require certification applicable to the technology being supported.
" 1 year experience in telecommunication, internet, or network operation center environments desired.
" Previous experience working in ticket management systems/ applications (i.e., SMC Remedy), monitoring network devices or software operating systems desired.

Additional desires:
" Qualitative and quantitative analytic & problem-solving skills
" Ability to learn new concepts quickly
" Advanced verbal and written communication skills
" Proficient in Microsoft Excel and Word
" Can work independently or as part of a team
" Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment
" May require some local traveling for training, meeting, etc.
" Able to support shift schedules as required to meet business needs.

Company is an AA/EEO employer that actively pursues and hires a diverse workforce.

About the Company

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Varite, Inc

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