IT/Operational Technology Specialist, Manufacturing

Mann+Hummel GmbH

Dunlap, IL

JOB DETAILS
SKILLS
2nd Level Support, 3rd Level Support, Analysis Skills, Automation Engineering, Cisco Network Systems, Communication Skills, Computer Security, Cross-Functional, Electrical Engineering, English Language, Enterprise Protection, Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Lean Manufacturing, Manufacturing, Manufacturing Systems, Microsoft SQL Server DBA (Database Administration), Network Protocols, Network Security, Operations Security (OPSEC), Problem Solving Skills, Process Development, Process Improvement, Product Testing, Production Planning, Programmable Logic Controller (PLC), Record Keeping, Root Cause Analysis, Scripting (Scripting Languages), Supervisory Control and Data Acquisition (SCADA), System Migration, Systems Administration/Management, Team Player, Technical Support
LOCATION
Dunlap, IL
POSTED
30+ days ago

Job Description

Role Summary

As an integral member of the IT regional organization, this role is dedicated to supporting and facilitating secure Operational Technology (OT) systems across MANN+HUMMEL's manufacturing sites in the Americas region. The IT/OT Support Specialist acts as a bridge between traditional IT and OT environments and will be the primary OT knowledge holder for the region. This position also contributes to global OT initiatives in close collaboration with international IT and OT teams.

Main Tasks

  • Integration into Center of Competence CoC Structure: This role is part of the global OT CoC and worksclosely with colleagues in Europe, Asia, and North America
  • Regular alignment with the central OT architecture team and participation in global initiatives
  • Provide IT-levelsupport for OT systems in regional manufacturing environments, including SCADA, MES, and other relatedplatforms
  • Assist in the integration of production equipment into the broader IT/OT infrastructure, ensuring alignmentwith MANN+HUMMEL IT standards
  • Ensure network segmentation and security between IT and OT environments (e.g., using Cisco/Palo Altosolutions)
  • Collaborate with local engineering and production teams to resolve technical issues associated with
  • Deliver 2nd and 3rd level support for OT-related incidents, including root cause analysis and long-termresolution planning.
  • Document OT systems and maintain technical records
  • Support OT-related projects such as system upgrades, migrations, and security initiation

Education:

  • Degree in Automation Engineering, Electrical Engineering, IT, or a related field

Experience:

  • 5 years experience in IT support roles with a strong focus on OT environments, preferably within manufacturing
  • 5 years MS SQL Server experience (administration and scripting)
  • Hands-on knowledge of SCADA systems (e.g., Siemens WinCC, Rockwell, Schneider) and industrial networking protocols (will not be programming PLCs)
  • Experience with enterprise network security and segmentation tools (e.g., Cisco, Palo Alto)

Skills

  • Strong analytical and troubleshooting skills with a structured, independent work style
  • Excellent communication skills in English; ability to work effectively in cross-functional and multiculturalteams

Skills

Process Improvement

Lean Methodologies

Innovation Management

Machine Connectivity & Data Security

Product Testing & Validation

Production Planning

Process Development

Your Profile

Education:

  • Degree in Automation Engineering, Electrical Engineering, IT, or a related field

Experience:

  • 5 years experience in IT support roles with a strong focus on OT environments, preferably within manufacturing
  • 5 years MS SQL Server experience (administration and scripting)
  • Hands-on knowledge of SCADA systems (e.g., Siemens WinCC, Rockwell, Schneider) and industrial networking protocols (will not be programming PLCs)
  • Experience with enterprise network security and segmentation tools (e.g., Cisco, Palo Alto)

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects - all of which awaits you here. "}}" id="text-9b159c6151" class="cmp-text cmp-text--standard">

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects - all of which awaits you here.

About the Company

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Mann+Hummel GmbH