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IT Operations & End User Support

GAMA-1 Technologies
  • Greenbelt, MD
  • Full-time
11 days ago

Job Description

This posting is an opportunity to join GAMA-1's talent network for future positions within our Program & Mission Delivery career area.While we may not have an immediate opening that matches your background,we'realways looking to connect with talented professionals interested in supporting meaningful customer missions and growing their careers with us. IT Operations & End User Support professionals at GAMA-1 keeptechnology running efficiently by supporting users,maintainingsystems, troubleshooting technical issues, and ensuring reliable day-to-day operations. Their work helps customers stay productive whilemaintainingsecure and dependable technology environments. Our most successful team members are collaborative, adaptable, and committed to delivering quality results. They take initiative, continuously learn, and build strong relationships with teammates and customers. At GAMA-1,you'llhave the opportunity to contribute meaningful work, grow professionally, and be part of a team recognized as a Great Place to Work.

Numbers & Facts

LocationGreenbelt, MD
Job TypeFull-time
IndustryInternet Services
Company Size100 to 499 employees
Year Founded2008

About Company

GAMA-1 is a highly-technical 8(a) Certified Small Disadvantaged Business with a proven delivery model developed with our Federal customer’s mission in mind. Our success is built on combining industry and agency standards with established GAMA-1 methodologies, IT services, development, and infrastructure expertise. GAMA-1 has refined these methods through our continual improvement process, resulting in us achieving ISO 9001:2008, ISO 20000, and ISO 27001 certifications. Additionally, our entire delivery team has ITIL v3 training and we practice CMMI Level 2 process improvement methodologies across our organization, and should receive our certification by July of 2016. GAMA-1's mission is to be a trusted partner of the Federal Government delivering quality IT & Professional services through results-driven staff and focus on our customer's vision and mission.

Skills

  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Team Playerunmatched

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