Analysis Skills, Automation, Cloud Computing, Communication Skills, Computer Workstations, Cross-Functional, DevOps, Documentation, Information Technology & Information Systems, Interpersonal Skills, Network Operations Center, Network Systems, Process Improvement, Realtime Operating System, Software Administration, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Operations, Technical Support, Technical Writing, Web Application Infrastructure
Introduction
We’re looking for a hands-on specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Required Skills & Qualifications
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Prior hands-on experience in at least two of the following:
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
- Prior work experience at client or in client's Industry
- Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms
- Comfortable collaborating with DevOps / Infrastructure teams
- 7 years of relevant technical experience
Day-to-Day Responsibilities
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
For immediate consideration please click APPLY to begin the screening process with Alex.