IT Operations Specialist

LanceSoft Inc

Scottsdale, AZ

JOB DETAILS
SALARY
$50–$55 Per Hour
SKILLS
Analysis Skills, Automation, Cloud Computing, Communication Skills, Computer Workstations, Cross-Functional, DevOps, Documentation, Information Technology & Information Systems, Interpersonal Skills, Network Operations Center, Network Systems, Operational Support, Process Improvement, Realtime Operating System, Software Administration, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Operations, Technical Support, Technical Writing, Web Application Infrastructure
LOCATION
Scottsdale, AZ
POSTED
5 days ago
Job Title:             IT Operations Specialist
Pay rate:              $50.00 -$55.00 USD Hourly
Location:             Scottsdale, AZ, 85260
Job Duration:     Jul 2026 – Jan 2027
Work Type:        Onsite
Work hours:       11:00 PM - 7:30 AM
Workdays:          Mon-Fri
 
Job Description:
  • We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.
  • The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
  • This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
 
Core Focus Areas:
  • Shadowing and documenting live operational workflows, dependencies, and system interactions
  • Mapping technical processes and identifying bottlenecks or inefficiencies
  • Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
  • Drafting clear process documentation and improvement recommendations
  • Communicating findings to both technical and non-technical stakeholders
 
Key Requirements:
  • Strong technical documentation and analytical capability
  • Excellent communication and interpersonal skills
  • Prior hands-on experience in at least two of the following:
  • Windows workstation support
  • Real-time operations or command-center environments
  • TCP/IP networking or systems administration
  • Web application or infrastructure troubleshooting
 
Preferred Background:
  • Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
  • Familiarity with monitoring tools, cloud diagnostics, or automation platforms
  • Comfortable collaborating with DevOps / Infrastructure teams
  • 7+ years of relevant technical experience

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/