Job Description
Job Title: IT Operations Specialist
Pay rate: $50.00 -$55.00 USD Hourly
Location: Scottsdale, AZ, 85260
Job Duration: Jul 2026 –Jan 2027
Work Type: Onsite
Work hours: 11: 00 PM - 7: 30 AM
Workdays: Mon-Fri
Job Description:
Core Focus Areas:
Key Requirements:
Preferred Background:
Pay rate: $50.00 -$55.00 USD Hourly
Location: Scottsdale, AZ, 85260
Job Duration: Jul 2026 –Jan 2027
Work Type: Onsite
Work hours: 11: 00 PM - 7: 30 AM
Workdays: Mon-Fri
Job Description:
- We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.
- The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
- This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Core Focus Areas:
- Shadowing and documenting live operational workflows, dependencies, and system interactions
- Mapping technical processes and identifying bottlenecks or inefficiencies
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
- Drafting clear process documentation and improvement recommendations
- Communicating findings to both technical and non-technical stakeholders
Key Requirements:
- Strong technical documentation and analytical capability
- Excellent communication and interpersonal skills
- Prior hands-on experience in at least two of the following:
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
Preferred Background:
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms
- Comfortable collaborating with DevOps / Infrastructure teams
- 7+ years of relevant technical experience
Numbers & Facts
| Location | Scottsdale, AZ |
| Industry | Staffing/Employment Agencies |
| Salary | $50 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Analysis Skillsunmatched
- Automationunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- Computer Workstationsunmatched
- Cross-Functionalunmatched
- DevOpsunmatched
- Documentationunmatched
- Information Technology & Information Systemsunmatched
- Interpersonal Skillsunmatched
- Network Operations Centerunmatched
- Network Systemsunmatched
- Operational Supportunmatched
- Process Improvementunmatched
- Realtime Operating Systemunmatched
- Software Administrationunmatched
- Systems Administration/Managementunmatched
- TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
- Technical Operationsunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Web Application Infrastructureunmatched
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