IT Operations Support Specialist

V2Soft

Sterling Heights, MI

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JOB DETAILS

SKILLS

Android, Apple iPad, Apple iPhone, Artificial Intelligence (AI), Automation, Business Continuity Planning (BCP), Business Solutions, Capability Maturity Model Integration (CMMI), Cisco Network Software, Cisco Network Systems, Cisco Routers, Cisco Switches, Cloud Computing, Community Support, Computer Maintenance, Control Systems, Database Administration, Ecosystems, Establish Priorities, Fortune 500 Customers, High School Diploma, ISO (International Organization for Standardization), Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Linux Operating System, Management of Information Systems/Technology (MIS), Manufacturing, Manufacturing Automation, Manufacturing Operations, Microsoft Active Directory, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network System Hardware, Nonprofit, Operating Systems, Operational Support, Operations Control, Printers, Production Support, Programmable Logic Controller (PLC), Scripting (Scripting Languages), Server Support, Software Administration, Software Engineering, Support Documentation, Systems Administration/Management, Technical Leadership, Technical Recruiting, Technical Support, Testing, VMWare vSphere, Virtual Machine (VM), Windows PowerShell, iOS

LOCATION

Sterling Heights, MI

POSTED

5 days ago

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com to know more .

Position Description:
Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support
Experience Required:
The successful candidate will have or be willing to quickly learn the following items: • Experience with Server administration; Windows (2016+) and/or Linux • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation. • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation. • Knowledge of Windows server and Windows Active Directory/ADFS • Experience with VM servers (vSphere). • Experience with Android and iOS, iPhones, iPads. • Experience with Office365. • Experience with SharePoint. • Experience with Office automation, Windows, PC's & Printers • Experience with handheld scanners and imagers. • Any plant floor automation experience is highly desired (Control systems, PLC's, etc.), but not required. • PowerShell scripting is desired but not required.
Education Required:
High School Diploma / GED
Education Preferred:
Bachelor's Degree
Additional Information:
• Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary. • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. • Interface with corporate IT and business owners to prioritize improvement efforts. • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. • Focus on the integration / long term maintenance of applications and hardware. • Assist site IT manager with managing assignments and workload. • Develop, maintain, and share, accurate support documentation. • Support of local network equipment in a Cisco based environment. • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

About the Company

V2Soft

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