IT Procurement Administrator

Job Description: The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Key responsibilities include: * Conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns. * Preparing and posting contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards. * Handling support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors. * Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges. * Maintaining organized records and ensuring compliance with relevant policies, procedures, and timelines. * Providing excellent customer service and ensuring clear communication with internal and external stakeholders. Skill Requirements: * Attention to Detail: Strong focus on accuracy, particularly when reviewing contracts for PII or other sensitive information. * Procurement Knowledge: Familiarity with procurement processes, contract management, and public sector regulations is highly desirable. * Problem-Solving Skills: Ability to assess issues, conduct research, and develop practical solutions. * Technical Proficiency: Comfortable using online platforms to post contracts and handle documentation; familiarity with relevant software/tools is a plus. * Communication Skills: Excellent verbal and written communication abilities to assist requestors effectively and professionally. * Organizational Skills: Ability to manage multiple tasks and prioritize effectively to meet deadlines. * Customer Service Orientation: Commitment to providing high-quality support and assistance to stakeholders. * Legal Awareness: Basic understanding of PII and how to manage sensitive information in compliance with legal and organizational guidelines. Preferred Qualifications: * Previous experience in procurement, contract management, or a related field. * Knowledge of state procurement policies and procedures. * Experience in ticketing systems or customer service platforms.