IT Product Owner

Summary:

• Duration: 1 year with possible extension
• Work Mode: Remote

Responsibilities:

• Clarify business and customer needs.
• Prioritize the backlog and roadmap.
• Write and refine user stories and acceptance criteria.
• Coordinate across business, technology, design, architecture, and platform teams.
• Manage dependencies, risks, and roadblocks.
• Participate in Agile ceremonies, demos, and planning.
• Communicate priorities, decisions, progress, and changes to stakeholders.
• Gather feedback and support delivery of new product capabilities.
• Translate complex or ambiguous business needs into clear requirements.
• Balance policy information needs for the current product with new data, capabilities, and experiences required for the go-forward product.
• Work across multiple squads and partner teams, including platform, enablement, technology, architecture, research, design, and business teams.
• Support onboarding of new user groups by understanding their workflows and introducing data and experiences that may not currently exist in the application.
• Collaborate with Agile teams to clarify requirements, remove roadblocks, and participate in planning, demos, retrospectives, and other team ceremonies.
• Communicate product vision, priorities, expected value, delivery timing, and changes to stakeholders.
• Consider customer needs, product health, KPIs, feasibility, cost, risk, and regulatory or compliance requirements when making product decisions.
• Contribute to customer research, usability testing, roadmap development, and portfolio-level planning.

Requirements:

• Knowledge of Agile development methodologies and IT project management, typically acquired through a bachelor’s degree in a relevant field—such as business, computer science, humanities, or a related discipline.
• Minimum of 3 years of direct experience working with Agile teams.
• Minimum of 7 years of experience in business, technology, or consulting.
• Demonstrated experience translating complex, evolving, or ambiguous business needs into clear product requirements, user stories, and acceptance criteria.
• Strong attention to detail and the ability to identify gaps, clarify assumptions, and drive shared understanding across diverse stakeholders.
• Experience coordinating work across multiple teams and managing dependencies among product, platform, enablement, technology, and business partners.
• Ability to explain complex ideas, issues, and designs to varied audiences and educate business areas on product vision, plans, and the impact of change.
• Ability to influence a diverse group of stakeholders and demonstrate strong leadership and collaboration skills.
• Ability to make sound, timely decisions in a fast-paced environment.
• Strong problem-solving skills with a demonstrated ability to lead teams toward solutions and progress.

Preferred Skills:

• Experience supporting the launch or adoption of products, applications, or capabilities by new user groups preferred.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolios preferred.
• Strong experimental mindset and comfort driving innovation in an environment of uncertainty.