IT Program Analyst (Chandler)

Matlen Silver, Inc.

Chandler, AZ

JOB DETAILS
SKILLS
Analysis Skills, Atlassian JIRA, Automation, Cadence, Cloud Computing, Communication Skills, Consulting, Cross-Functional, Data Analysis, Delivery Driving, Detail Oriented, Establish Priorities, Follow Through, Information Technology & Information Systems, Infrastructure Software, Leadership, Machine Tool, Matrix Management, Messaging Technology, Metrics, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft SharePoint, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Modeling, Program Planning, Project/Program Management, Reporting Dashboards, Reporting Skills, Risk Management, Strategic Planning, Team Player, Technical Leadership, Time Management, Use Cases, Vehicle Driving
LOCATION
Chandler, AZ
POSTED
13 days ago

Description

The Technology Program Manager (TPM) is responsible for driving and overseeing the execution of key Cloud Governance transformation initiatives across multiple workstreams. This includes tracking delivery against defined milestones, coordinating cross-functional efforts, and providing transparency into progress, risks, and outcomes aligned to enterprise Cloud Governance objectives.

The TPM partners closely with stakeholders across Cloud Governance, infrastructure, application teams, and control functions to ensure successful delivery of strategic initiatives, including governance process enhancements, onboarding enablement, automation, and reporting capabilities. The role focuses on enabling scalable, efficient, and well-governed cloud adoption through structured program execution and disciplined tracking of outcomes.

The TPM will manage and track multiple concurrent workstreams, ensuring alignment to committed timelines, clear accountability, and effective escalation of risks and dependencies. This includes supporting the development and delivery of governance frameworks, dashboards, and metrics that provide visibility into Cloud Governance performance, including throughput, cycle time, and adoption.¿

5+ years of experience in program or project management, with a focus on PMO, transformation, or large-scale initiative delivery

3+ years of experience in technology environments (cloud, infrastructure, or software delivery), with sufficient understanding to coordinate across technical teams (deep engineering expertise not required)

Proven ability to manage and coordinate multiple concurrent workstreams, including tracking milestones, dependencies, risks, and interlocks across teams

Strong experience establishing and maintaining program governance routines, including status reporting, cadence meetings, action tracking, and contributing to executive updates

Demonstrated ability to drive execution and accountability across a matrixed organization, working through influence rather than direct authority

Experience in program planning and roadmap development, including milestone definition, sequencing, and alignment across interdependent initiatives

Strong experience in program reporting and executive communication, including development of clear, concise materials summarizing progress, risks, and outcomes for senior leadership

Experience facilitating cross-functional collaboration across governance, technology, security, and business teams

Strong organizational and follow-through skills, with the ability to bring structure and clarity to ambiguous or evolving transformation efforts

Familiarity with tools such as JIRA, Confluence, SharePoint, and standard PMO tooling for tracking workstreams and deliverables

Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and executive-level presentations

Experience with Microsoft Project or similar tools for integrated program planning and tracking

Excellent communication, consulting, and stakeholder management skills, with the ability to influence outcomes and resolve conflicts across organizational boundaries

Ability to operate effectively in a fast-paced, dynamic environment with evolving priorities

Proven team player who can work effectively in a global, cross-functional environment, partnering across technology, governance, and business teams

Strong influencer, facilitator, and collaborator, with the ability to drive alignment across stakeholders without direct authority

Highly organized and detail-oriented, with the ability to bring structure, clarity, and discipline to complex, multi-workstream initiatives

Proactive, results-driven, and adaptable, with a strong sense of ownership and accountability for driving outcomes

Strong problem-solving and critical thinking skills, with the ability to navigate ambiguity and develop practical, actionable solutions

Ability to operate effectively in ambiguous and evolving environments, synthesizing information and confidently communicating recommendations and conclusions

Demonstrated ability to prioritize and manage competing demands, balancing multiple workstreams and deadlines

Ability to quickly ramp up and integrate into new teams and transformation initiatives, establishing credibility with stakeholders

Strong facilitation skills, including the ability to lead working sessions, drive decision-making, and track follow-ups/actions

Ability to identify opportunities to improve processes, increase efficiency, and enhance governance effectiveness

Familiarity with Cloud Governance concepts, including use case onboarding, control frameworks, or policy-driven environments (preferred)

Experience supporting operating model transformation, process redesign, or governance implementations (preferred)

Strong communication and presentation skills, with the ability to tailor messaging for both technical and non-technical audiences

Experience developing and tracking program-level metrics and dashboards, including throughput, cycle time, delivery milestones, and adoption indicators

Understanding of risk, issue, and dependency management, including proactive identification, escalation, and resolution of blockers to maintain delivery timelines

About the Company

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Matlen Silver, Inc.