IT Project Coordinator

OneSource is a leading provider of world-class technology services and solutions, and we're passionate about helping our clients achieve their business goals. We are seeking a dedicated and results-driven Project Coordinator to join our team. We're looking for someone with experience in the telecommunications or networking/IT industry.

JOB DUTIES & RESPONSIBILITIES

• Work Order Management: Accept, enter, and process work orders from clients and internal stakeholders.

• Resource Coordination: Coordinate the recruitment and assignment of field resources to ensure the timely completion of all service and project work activities, maintaining company profit margins.

• Field Partner Allocation: Allocate and assign field partners to perform technology services for clients, ensuring needs are met in a timely and cost-effective manner.

• Project Oversight: Complete pre-calls and ensure field partners are on-time and prepared.

• Client Communication: Manage incoming client requests and provide progress status updates to management, clients, and the team via phone, email, and meetings.

• Interdepartmental Collaboration: Effectively interact and communicate with diverse internal teams to maintain collaborative relationships and achieve client and account objectives.

• Logistics & Procurement: Coordinate the purchase and/or delivery of necessary materials and equipment for work service events.

• System Utilization: Use various tools and systems (SharePoint, MS Excel, ticketing systems, etc.) to log project activities and update project statuses.

• Documentation: Develop and maintain accurate and complete technical and project documentation.

• Deliverable Management: Manage the receipt, review, arrangement, notification, and distribution of deliverables.

REQUIRED SKILLS & QUALIFICATIONS

• Communication

o Advanced communication skills, both verbal and written.

o Strong interpersonal skills with the ability to interact effectively with colleagues, vendors, and clients at all levels.

o Strong negotiation skills.

• Cognitive

o Ability to read and interpret Statements of Work (SOWs) and Scopes of Work (SOWs).

o Impeccable attention to detail.

o Excellent time management skills with the ability to multitask and balance multiple projects simultaneously.

o Analytical and problem-solving capabilities to react promptly and efficiently to project adjustments.

o Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

• Project Management

o Clear understanding of project deadlines, scopes of work, and project life cycles.

o Proven ability to work effectively both independently and in a team environment.

o Strong knowledge of budgetary and financial details.

• Tools & Systems

o Intermediate knowledge of the Microsoft Office Suite (Excel, Word, Outlook).

o Experience with ticketing systems, CRM, and/or database software is a plus.

• Technical

o Intermediate technical knowledge of the information technology and telecommunications industries (e.g., cabling infrastructure, telecommunications, network equipment installation/configuration, basic networking).

o Basic knowledge of network equipment, i.e access points, routers, switches, and modems.

• Education & Experience

o 2-3 years related experience in a technical field or project coordinator or dispatch role.

WORK SCHEDULE:

• Category: Full-time, 40 hours/week BENEFITS:

• Health, Vision and Dental Insurance, FSA, HSA, PTO

• 100% Company Match 401(k)

• Casual Dress Code

• Professional Development Training

OneSource Building Technologies provides world-class voice and data infrastructure services to mid-tier and large enterprises, both domestically and internationally. With expertise across three key areas—provisioning and maintenance services, management and monitoring services, and workforce augmentation—OneSource delivers tailored solutions for asset management, network installation, and specialized technology staffing. Headquartered in Houston, Texas, the company focuses on driving business value, reducing costs, and maximizing efficiency for its clients. By partnering with OneSource, organizations experience innovative solutions and meaningful growth opportunities.