Duties:
This position is Contract to Hire and Prefers Memphis, TN or Irving, TX Open to remote if needed
Will be hybrid position if candidate lives near/in Memphis or Irving Hybrid= 1 day a week in the office
Primary Purpose:
To manage, support and service project assignments through completion; to administer procedures and processes that measure and manage customer satisfaction; to identify, analyze and report trends; and to provide interpretation of report information and make recommendations for improvement.
Essential Functions and Responsibilities
Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction. Prepares and manages project plans through completion. Provides data analysis, including identifying and recognizing trends across multiple offices for national client operations. Monitors and assesses data for accuracy and integrity. Communicates activity progress to involved parties. Assists Program Managers to resolve issues that arise. Delivers oral and written presentations of project results. Provides training to colleagues as needed. Helps to transition programs as needed.
Additional Functions and Responsibilities
Performs other duties as assigned. Supports the organization's quality program(s). Travels as required.
Supervisory Responsibilities
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Skills:
This position is Contract to Hire and Prefers Memphis, TN or Irving, TX Open to remote if needed
Will be hybrid position if candidate lives near/in Memphis or Irving Hybrid= 1 day a week in the office
Pre-Screening Questions Must be Answered on Resume:
Describe your expectations for your ideal work environment with your project management style.
How many small enhancement projects have you directly managed simultaneously What was your approach to successfully handle and ensure we meet deadlines/commitments
Describe your experience working with project managing BI/Datawarehouse or similar projects.
Manager's Notes:
Good Project management experience
Hands-on currently and ability to manage multiple projects as sole PM
Self-starter, self-motivated who have done complex projects,
Experience working in Waterfall methodology
Project Management and Coordination in BI/DW Development and Infrastructure upgrades
Working with various functional teams
Knowledge of data analysis with strong Excel skills
Good documentation skill
Excellent oral and written communication, including presentation skills
Analytical and interpretive skills
Good interpersonal skill
Qualifications
Education & Licensing Bachelor's degree from an accredited college or university is preferred. Major in Business Administration, Statistics, or Quantitative Analysis and courses in Computer Sciences preferred. Experience Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of general business experience with emphasis on data analysis or planning.
Skills & Knowledge
Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations
Good knowledge of project management Knowledge of data analysis with strong Excel skills Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products
Analytical and interpretive skills
Good organizational skills
Good interpersonal skills
Good negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Work Environment
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
Note:
Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.