Analysis Skills, Budgeting, Business Administration, Change Management, Financial Aid, Health Maintenance, Higher Education, Incident Management, Information Technology & Information Systems, Management of Information Systems/Technology (MIS), Project Estimates, Project/Program Management, Schedule Development, Software Administration, Startup, Student Financial Services, Test Design, Time Management, Training/Teaching, User Groups
Job Summary
Plan, conduct, and manage complex information technology projects in a unit or department, requiring high levels of functional integration and involving multiple disciplines to be managed. Assembles project team, assigning responsibilities, identifying resources needed, and developing schedules to ensure timely completion of project.
Key Responsibilities
- Responsible for project discovery and serving as an expert regarding scope and project objectives, solution's value and technology, as well as the role and function of each team member.
- Ensure work completion within schedule, budgetary and design constraints.
Make decisions about analysis, design and testing and provide alternative methods as needed. - Work collaboratively with colleagues to leverage resources for successful project completion.
- Make independent decisions within the confines established by sponsors/business owners.
- Serve as primary contact with user groups and stakeholders.
Leverage steering and executive committees for decision-making, change management, and communications. - Absorb and leverage project related technology to ensure effective project management and collaboration.
- Advise unit/school regarding post project operations and provide training needs as applicable.
Qualifications
- Previous experience managing complex, cross-organization IT initiatives with multiple stakeholders and strict, non-negotiable deadlines.
- Preference for experience in higher education environments, particularly supporting student information systems and processes related to admissions, financial aid, and student lifecycle management.
- Additional requirement to work onsite at the HBS Campus in Allston, MA on a weekly basis, 3 days per week, to collaborate with stakeholders.
Collaboration and Oversight
- Role will work closely with partners in MBA and Doctoral Programs to lead yearly technology readiness efforts for multiple critical operational workstreams, including school startup, course add/drop, cross-registration, admissions, and financial aid.
- Additionally, role will oversee application maintenance portfolio health for approximately 100 applications, partnering with peers in HBS IT on balancing enhancements, incident management, technical debt reduction, and decommissioning efforts.
T
Talent Software Services