IT Project Manager

EXOS (formerly Sondhi Solutions)

Anchorage, AK
18 days ago

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Skills

Bid Analysisunmatched
Billingunmatched
Budgetingunmatched
Business Analysisunmatched
Change Requests/Ordersunmatched
Contract Managementunmatched
Customer Acquisitionunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Documentation Modelsunmatched
ERP (Enterprise Resource Planning)unmatched
Expense Trackingunmatched
Geographic Information Systems (GIS)unmatched
Incident Managementunmatched
Information Technology & Information Systemsunmatched
Negotiation Skillsunmatched
On Site Supportunmatched
Organizational Skillsunmatched
Plan Meetingsunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Proposal Writingunmatched
Quality Managementunmatched
Release Management/Engineeringunmatched
Request for Proposals (RFP)unmatched
Schedule Developmentunmatched
Software as a Service (SaaS)unmatched
Standard Operating Procedures (SOP)unmatched
Status Reportsunmatched
System Integration (SI)unmatched
Systems Analysisunmatched
Testingunmatched

Description

Position Overview:

Our client is seeking an experienced, full-time, on-premises IT Project Manager to lead the recovery and stabilization of a waste utility's SaaS implementation. This role will drive efforts to restore reliable billing, routing, and scale operations, repair critical system integrations, and improve user adoption across the Solid Waste Services department. The ideal candidate will bring strong project management discipline combined with hands-on coordination skills to stabilize core workflows and transition the system to a sustainable, steady-state operation.

Responsibilities:

Perform an onsite assessment and create a 12-month remediation plan.
Coordinate daily with internal teams and the SaaS vendor to fix defects, improve data quality, and stabilize core workflows.
Oversee integration repairs (ERP, payments, GIS, telematics, scale systems).
Lead and support system analysts, project managers, and business analysts.
Implement structured change, incident, and release management.
Provide onsite user support, training, and updated SOPs.
Deliver a sustainable support model and transition the system to steady-state. Deliverables
Remediation plan and monthly status updates
Stabilized operations (billing, routing, scale)
Corrected data and validated integrations
Updated SOPs and training materials
Final transition and closure report Typical Work Performed
Initiate, plan, execute, and control IT projects according to project management standards
Define scope, schedule, cost for IT projects including dependencies, risks, concerns, and issues
Coordinate meetings, resources, tasks, to accomplish the goals of IT projects
Preparing and delivering project status reports
Tracking spend to date and comparing to budget
Direct project staff and track progress against assignments
Prepare and process project change requests
Recommend courses of action to get projects back on track
Identifying and communicating with project stakeholders
Contract Management
- Develop, review or modify request for proposals
- Develop, review or modify scopes of work
- Facilitate proposal evaluations
- Participate in proposal evaluations
- Design, propose, test, document scoring models for proposal evaluation
Coordinates technical resource teams to estimate effort required to complete tasks and projects
Assist with writing Request for Proposals (RFPs)
Assist with Contract and Scope of Work negotiations and development

Qualifications:

Requires 5-8 years of experience in Project Management
Understanding of ERP, payments, GIS, telematics, and/or scale systems.
Proven ability to coordinate with internal teams and external vendors.
Proven ability to develop a 12-month remediation plan

Numbers & Facts

Location

Anchorage, AK

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