IT Applications Project Manager (PM) will lead and manage multiple internal and external end-to-end IT applications and software projects, documentation, and processes while reinforcing defined infrastructure and software best practices. The PM will drive process improvement, documentation management, and project governance to ensure follow-through, timeliness, and accuracy across the project portfolio. This role requires 5+ years of experience managing software and IT applications projects, with demonstrated proficiency in both Waterfall and Agile methodologies. Must be able to run large projects with minimal oversight.
Core Competencies:
• Communication: Collaborate often and follow-up with and support engineering management
• Attention to Detail: Review incoming emails, timelines, resources, and process alignment
• Organization: Plan and organize daily project elements garnered in meetings
• Flexibility: Adapt to changing program demands
• Data Visualization: Create and analyze dashboards and data to help understand team velocity and/or milestone progress
• Structured Project Execution: Build and maintain detailed project schedules using MS Project or Project Online, manage dependencies, and hold teams accountable to baseline plans
• Contract and Compliance Awareness: Read and extract scope, deliverables, milestones, and obligations from contractual documentation and translate those requirements into actionable project plans
Responsibilities:
• Collaborate with other project managers, clients, vendors, and engineering teams on various projects, presentations, and meetings ensuring follow-up and adequate communication for continuous alignment on multiple projects (small and large in parallel).
• Manage project tracking and reporting through a structured Waterfall framework to ensure full compliance visibility and no gaps in milestone or deliverable accountability, while supporting development and engineering teams who execute work using Agile practices such as Kanban and Scrum.
• Review and interpret contractual documentation to extract project scope, deliverable requirements, compliance obligations, and key milestones, ensuring project plans and team activities remain aligned with contract terms.
• Provide attention to detail to internal and external email communications to analyze in order to produce relevant and valuable responses to maintain organizational relationships and project visibility.
• Identify relevant audiences for meetings, ensuring thorough meeting preparation and creating project charter and kick-off presentations that provide information such as business driver, targeted audience, communications plan, scope, project phases, and next steps for planning project schedule activities with technical teams.
• Conduct meeting analysis that results in facilitation of routine meetings/ceremonies to track projects and maintain project boards and dashboards using Jira and ServiceNow.
• Understand when and how to escalate to other groups when necessary.
• Consistently maintain project status, update project roadmaps, and adhere to defined project structure standards with the integrated tool stack provided.
• Ability to draft process and 'how to' documentation.
• Assist with identifying project constraints, risks, inefficiencies, and areas where processes can be improved and/or reinforced.
• Reinforce agreed upon priorities, policies, and team best practices.
• Utilize project management software i.e., MS Project/Project Online, SharePoint Project Template, Jira, Confluence, ServiceNow, etc.
• Maintain, update, and archive project notes, follow-ups, and documentation.
• Familiar with all functions of Outlook including alert functions and the ability to schedule meetings utilizing the Scheduling Assistant.
• Generate and archive notes from project meetings that add value to management decision-making.
• Ensure communication channels are made available for all projects to enable adequate communication and escalation process among project team members.
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Experience:
• 5+ years of project management experience specifically with software development or IT applications.
• Experience with both Waterfall and Agile (Scrum/Kanban) methodologies in a hybrid delivery environment.
• Proficiency with MS Project or Project Online for schedule development and management.
• Highly proficient in writing, editing, and follow-through
• Experience reading contractual documentation and extracting project scope, deliverables, and compliance obligations
• Some relevant college experience or applicable certifications (preferred) or college degree (preferred)
Preferred:
• PMP, CAPM, or equivalent certification preferred
• College Degree in Business Administration, Information Technology, Engineering, or Computer Science
| Skill | Required / Desired | Amount | of Experience |
|---|
| 5+ years of project management experience specifically with software development or IT applications. | Required | 5 | Years |
| Experience with both Waterfall and Agile (Scrum/Kanban) methodologies in a hybrid delivery environment. | Nice to have | 5 | Years |
| Proficiency with MS Project or Project Online for schedule development and management | Required | 5 | Years |