• Miami, FL
    30+ days ago

    Job Description

    Details:

    Role Summary

    The Engagement Manager / Project Manager owns the plan, the cadence, and the truth of the Nutanix program. This is a hands-on delivery role, not a status-collection role: the successful candidate builds and maintains the migration wave plan, sequences application owners and change windows, drives risks and dependencies to closure, and gives both client leadership and Stefanini a single, defensible view of progress. Because the engagement begins as staff augmentation and is intended to grow into managed services, this role is also the commercial and relational front door - the person the client"s infrastructure leadership calls first.

    Key Responsibilities

    Planning and Migration Governance

    • Build and maintain the end-to-end migration wave plan: workload grouping, application dependency sequencing, cutover windows, freeze periods, and rollback checkpoints, aligned to the client"s VMware exit timeline.
    • Run the intake and readiness process for each wave - confirming assessment complete, application owner sign-off obtained, backup and DR coverage verified, and validation criteria agreed before a wave is scheduled.
    • Own the RAID log (risks, assumptions, issues, dependencies), with named owners, dates, and mitigation actions reviewed at a defined cadence rather than at escalation time.
    • Coordinate change management: prepare and submit change records, represent the migration at the client"s CAB, and ensure back-out plans are documented and tested.

    Stakeholder Management and Communication

    • Serve as the single point of coordination between client infrastructure, application, network, security, and backup teams and the Stefanini engineering pod.
    • Produce a weekly status package - waves complete, VMs migrated, defects open, risks, next-window plan - and a monthly executive summary suitable for the client"s IT leadership.
    • Facilitate cutover bridge calls: pre-cutover go/no-go, live coordination during the window, and post-cutover validation confirmation.
    • Manage expectations proactively - surface schedule and scope pressure early with options, not after the date has slipped.

    Delivery, Resource, and Commercial Management

    • Coordinate day-to-day assignment of the migration, support, and automation engineers; manage utilization, coverage for on-call and maintenance windows, and PTO/handoff planning.
    • Track engagement financials appropriate to a staff augmentation model: hours, timesheet accuracy, burn against approved allocation, and change-order triggers when the client requests work outside agreed scope.
    • Enforce quality gates - no wave is declared complete without validation evidence, updated documentation, and application owner acceptance.
    • Own onboarding and offboarding of Stefanini resources: access provisioning, client training compliance, knowledge transfer, and clean exit documentation.

    Transition to Managed Services

    • Capture operational data during migration - ticket volumes, incident patterns, effort per workload type, recurring failure modes - that informs the managed services scope, SLA design, and pricing model.
    • Drive the hypercare exit criteria and the handover from project delivery into steady-state support, including runbook completeness and support model definition.
    • Identify and qualify expansion opportunities - additional clusters, DR, backup modernization, automation, platform managed services - and route them to the Stefanini account team with sufficient technical detail to shape a proposal.

    Numbers & Facts

    LocationMiami, FL

    Skills

    • Automationunmatched
    • Automation Engineeringunmatched
    • Cadenceunmatched
    • Change Managementunmatched
    • Change Requests/Ordersunmatched
    • Data Collectionunmatched
    • Data Migrationunmatched
    • Information Technology & Information Systemsunmatched
    • Leadershipunmatched
    • Network Securityunmatched
    • On Callunmatched
    • Product Pricingunmatched
    • Project/Program Managementunmatched
    • Resource Managementunmatched
    • Service Level Agreement (SLA)unmatched
    • System Migrationunmatched
    • Technical Leadershipunmatched
    • VMS Operating Systemunmatched
    • VMWareunmatched
    • Virtual Machine (VM)unmatched

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