IT Project/Program Manager-Level 4 - Lead (15+ Years)

Mindlance

Juno Beach, FL

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Automation, Best Practices, Budget Management, Business Administration, Certified ScrumMaster, Change Management, Coaching, Communication Skills, Computer Science, Conflict Resolution, Consulting, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, DevOps, ERP (Enterprise Resource Planning), Energy & Utilities, Enterprise Architecture, Extreme Programming, Finance, Healthcare, ICP, Information Technology & Information Systems, Kanban, Leadership, Lean Six Sigma, Machine Tool, Mentoring, Metrics, Microsoft Project, Microsoft Windows Azure, Oracle, Organizational Development/Management, PRINCE2, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Planning, Project Evaluation, Project Management Professional (PMP), Project/Program Coordination, Project/Program Management, Regulatory Requirements, Risk Management, SAP, Scrum Project Management and Software Development, ScrumMaster, Servant leadership, Software Development Lifecycle (SDLC), Sprint Planning, Standup Meetings, System Integration (SI), Team Lead/Manager, Team Player, Technical Leadership, Time Management, Value Stream Mapping, Waterfall Model of Software Development, Willing to Travel, Writing Skills

LOCATION

Juno Beach, FL

POSTED

1 day ago

Principal Scrum Master
Job Title: Principal Scrum Master
Department: Information Technology
Reports To: IT Leadership
FLSA Status: Exempt

Position Summary
The Principal Scrum Master serves as a senior-level agile practitioner and transformation
leader, guiding cross-functional teams through complex enterprise initiatives using both
Agile and traditional Waterfall SDLC methodologies. This role combines deep expertise in
Scrum frameworks with practical knowledge of structured project management
approaches to deliver high-value outcomes across diverse technology portfolios. The
Principal Scrum Master operates as a strategic advisor, coaching teams and leadership on
methodology selection, hybrid delivery models, and continuous improvement practices
that drive operational excellence.
Key Responsibilities
Agile Leadership & Coaching
Facilitate Scrum ceremonies (sprint planning, daily stand-ups, retrospectives,
reviews) for multiple high-performing teams
Coach teams, Product Owners, and stakeholders on Agile principles, practices, and
mindset transformation
Mentor junior Scrum Masters and Agile practitioners across the organization
Champion agile adoption and scaling frameworks (SAFe, LeSS, Scrum@Scale) for
enterprise-wide initiatives
Hybrid Methodology Management
Assess project complexity, regulatory requirements, and organizational readiness to
determine optimal delivery approach (Agile, Waterfall, or hybrid)
Design and implement tailored hybrid frameworks that blend Agile flexibility with
Waterfall structure for large-scale programs
Navigate stage-gate governance processes while maintaining agile team velocity
and adaptability
Bridge communication between agile teams and traditional PMO structures
Program & Portfolio Coordination
Support complex, multi-team programs valued at $50M+ with dependencies across
enterprise systems
Facilitate PI (Program Increment) planning, value stream mapping, and cross-team
synchronization
Track and report on team health metrics, velocity, burn-down/burn-up charts, and
value delivery
Manage risks, impediments, and dependencies across agile and waterfall work
streams
Stakeholder Engagement & Communication
Translate technical progress into executive-level insights for leadership decisionmaking
Build trust and transparency with business partners through consistent delivery and
proactive communication
Facilitate workshops and alignment sessions with cross-functional stakeholders
Drive cultural change by modeling servant leadership and collaborative problemsolving
Continuous Improvement & Innovation
Identify and implement process improvements that enhance team performance and
product quality
Lead retrospectives that generate actionable insights and sustainable
organizational change
Stay current on industry best practices, emerging frameworks, and agile tooling
Contribute to organizational agile maturity and center of excellence initiatives
Required Qualifications
Education
Bachelor's degree in Computer Science, Business Administration, or related field (or
equivalent experience)
Certifications
Certified Scrum Master (CSM) or Professional Scrum Master (PSM II)
SAFe Program Consultant (SPC), SAFe Agilist (SA), or equivalent scaling certification
Project Management Professional (PMP) or PRINCE2 certification preferred
Experience
8+ years in software development lifecycle (SDLC) environments
5+ years as a Scrum Master or Agile Coach supporting enterprise-scale initiatives
3+ years working with traditional Waterfall/PRINCE2 project management
methodologies
Proven track record leading teams through large-scale ERP implementations,
system integrations, or digital transformations
Experience in regulated industries (utilities, energy, finance, healthcare) strongly
preferred
Demonstrated success coaching teams in SAP, Oracle, or other enterprise
platforms
Technical Skills
Deep understanding of Agile frameworks (Scrum, Kanban, XP, SAFe)
Proficiency with Agile tools (Jira, Azure DevOps, Rally, VersionOne)
Working knowledge of Waterfall/Phase-Gate methodologies and MS Project
Familiarity with DevOps practices, CI/CD pipelines, and automation
Understanding of enterprise architecture and system integration patterns
Core Competencies
Servant leadership with ability to influence without authority
Exceptional facilitation, coaching, and conflict resolution skills
Strong analytical and problem-solving capabilities
Strategic thinking with attention to tactical execution
Excellent written and verbal communication across all organizational levels
Adaptability to navigate ambiguity and organizational change
Preferred Qualifications
Master's degree in related field
Advanced agile certifications (CSP-SM, A-CSM, ICP-Client)
Experience with Lean, Six Sigma, or other process improvement methodologies
Background in change management and organizational development
Prior experience at client or in the utility/energy sector
Track record delivering initiatives valued at $50M+ with measurable business
outcomes
Physical Requirements & Work Environment
Standard o ice environment with hybrid work flexibility
Ability to sit for extended periods during workshops and ceremonies
Occasional travel to facilitate cross-site collaboration (10-20%)
Availability for virtual collaboration across time zones
Success Metrics
Team velocity stability and predictability ( 15% variance)
Sprint goal achievement rate (>85%)
Stakeholder satisfaction scores
Reduction in blockers and impediment resolution time
Team maturity progression and self-organization
On-time, on-budget delivery of program milestones
Employee engagement and retention within coached teams

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

Mindlance

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