IT Project Strategy & Planning Intern

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: IT Project Strategy & Planning Intern

Job Title: Information Technology BA I

Agency: Health & Human Services Comm

Department: PPP Reporting DSHS 4.2.5

Posting Number: 17074

Closing Date: 06/14/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $3,957.76 - $3,957.77

Pay Frequency: Monthly

Salary Group: TEXAS-B-21

Shift: Day

Additional Shift: Days (First)

Telework:

Travel:

Regular/Temporary: Temporary

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations:

MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM

IT,Z Prefix

Brief Job Description:

This position is open to U.S. Citizens and permanent residents.

Are you looking for a paid summer internship? Thinking about a career in government?

Texas Health and Human Services (HHSC) Information Technology Customer Experience and Delivery organization is seeking an IT Project Planning Intern to support work related to Medicaid information technology initiatives, federal funding requests, and agency policy analysis. This internship provides hands-on exposure to the development of Federal Advance Planning Documents (APDs). Tasks include providing assistance researching, drafting, and reviewing high-quality written materials, collaborating with program and IT stakeholders, and using analytical and AI-enabled tools to develop operational solutions. The position is temporary in nature and is on-site in Austin, Texas, for approximately ~30 hours per week during regular business hours. Must be interested in Medicaid policy, government programs, or public-sector operations.

Essential Job Functions (EJFs):

• Review, triage, and track incoming Advance Planning Document (APD) requests to ensure completeness, policy alignment, and readiness for further development or submission.
• Assist in drafting and revising APD documents, including planning, implementation, and update submissions, in alignment with federal Medicaid requirements and state priorities.
• Research and analyze information technology project costs, funding models, and supporting documentation to inform federal funding requests and policy decisions.
• Conduct policy and background research related to Medicaid programs, state statutes, and applicable federal guidelines, and summarize findings for program and leadership use.
• Produce clear, well-organized, and high-quality written materials, including policy summaries, issue briefs, decision-making documents, and supporting narratives to IT PMO leadership.
• Interact with AI-enabled tools to support research, drafting, analysis, and problem-solving related to agency policy, funding, and agency operations.
• Collaborate with cross-functional teams, including program, policy, and IT staff, to gather information, clarify requirements, and incorporate feedback into written deliverables.
• Gain exposure to HHSC agency processes, governance structures, and decision-making workflows related to Medicaid and federally funded initiatives.
• Participate in meetings to share progress, insights, and recommendations, and to build an understanding of how policy, technology, and operations intersect within a large public-sector organization.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Medicaid policy concepts, public-sector programs, or government operations.
• Federal funding mechanisms and documentation requirements, such as Advance Planning Documents (APDs), or the ability to quickly learn these areas.

Skill in:

• Researching and synthesizing complex information from statutes, regulations, policy guidance, and technical materials.
• Producing clear, concise, and well-structured written documents for both technical and non-technical audiences.
• Using analytical, productivity, and AI-enabled tools to support research, writing, and problem-solving.
• Strong writing and analytical skills, with demonstrated ability to produce polished, professional documents.

Ability to:

• Analyze policy and operational issues, identify key considerations, and communicate findings effectively.
• Apply attention to detail while managing multiple assignments and deadlines.
• Collaborate with stakeholders across programmatic, policy, and technical domains.
• Learn and apply new concepts related to Medicaid, federal requirements, and agency processes.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Currently pursuing or recently completed a degree in Public Policy, Public Administration, Health Policy, Business, Law, Information Systems, or a related field.
• Experience with research, policy analysis, or technical writing is preferred.
• Familiarity with Microsoft productivity tools and comfort engaging with AI-enabled tools to support work is preferred.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.