IT&S Applications Trainer II

IT&S Applications Trainer II

Summa Health

Full-Time / Benefit Eligible

Hybrid - Local - 1077 Gorge Blvd, Akron, OH

Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary:

Serves as a positive, professional, agile education team leader focused on coordinating Summa Health's goals for IT&S training development, deployment, adoption, maintenance, and optimization activities.

Coordinates and advises instructor team on curriculum build, training delivery, and learning management system administration. Collaborates with other training team members, system analysts, and stakeholders to assist in identifying and addressing training needs. Designs instructions in both print and electronic media, and coaches teammates in this discipline.

Minimum Qualifications:

1. Formal Education Required:

a. Bachelors Degree in Education or Information Technology or related field

2. Experience & Training Required:

a. Four (4) years of educational experience including curriculum development and instructional design to include two (2) years of computer-based LMS administration, print and e-Learning content development

i. Certification in at least 2 Epic applications, or ability to achieve such in first 6 months in position

ii. Certification in Training Environment Build, or ability to achieve such in first 6 months in position

3. Other Skills, Competencies and Qualifications:

a. Skills in interpersonal communication to effectively interact with users on various software and non technical problems

b. Skills in written communication to compose materials for end-users

c. Knowledge and skills in work processing, spreadsheet, database, presentation, e-mail and scheduling applications, and ability to acquire additional skills as necessary

d. Ability to maintain knowledge of Clinical or Administrative applications

e. Broad knowledge and understanding of current workflow and design decisions made with application enhancements

f. Maintains confidentiality of patient, employee and financial records

g. Ability to effectively convey information using adult learning techniques in classroom and one-on one environment to users with a variety of skill levels

h. Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods and/or reduce costs

i. Project management and/or facilitation experience

j. Culture transformation or process improvement familiarity

k. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

4. Level of Physical Demands:

a. Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously

Equal Opportunity Employer/Veterans/Disabled

$37.40/hr - $56.11/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts - Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay