IT Security Administrator

Position: IT Security Administrator
Location: Remote ( Supporting EST hours) 
Job ID: 178859

Job Overview:
The IT Security Administrator will play a critical role in managing and maintaining the organization's identity and access management (IAM) systems. This position involves day-to-day user ID administration, access control, and resource authorization requests across multiple environments and systems. The ideal candidate will have 1-3 years of experience in identity management, hold an ITIL certification, and demonstrate a strong understanding of IAM concepts. This role offers an excellent opportunity to work with a diversified IAM team and develop advanced skills in information security and technology.

Responsibilities:

• Perform daily security administration tasks, including creation, deletion, modification, and password resets for supported technologies.
• Process Leave of Absence (LOA) and Return to Work (RTW) requests, ensuring access is removed for terminated workers.
• Assist the Service Desk with escalated issues that cannot be resolved at their level.
• Recommend and implement initiatives to simplify and automate security administration processes.
• Notify management of any concerns raised by requestors or anticipate escalation needs.
• Ensure adherence to all Security Administration Standard Operating Procedures and update Job Aids as needed.
• Participate in projects and initiatives supporting regulatory, audit, and IAM directives.
• Compile statistical data to support IAM operational and risk metrics.

• ITIL certification is mandatory.
• 1-3 years of experience in Security Administration or equivalent experience.
• Working knowledge of SailPoint IIQ, OKTA, UNIX, LDAP, Active Directory, and RSA AM VPN/Remote Access.
• Thorough understanding of various Identity & Access Management concepts.
• Experience handling global customers via phone with a focus on customer centricity and helpdesk process visibility.
• Strong customer handling skills.

• Strong organizational skills.
• Self-motivated and proactive.
• Experience developing and publishing compliance dashboards.
• Proficiency in Microsoft Excel.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $45 - $47

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

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