IT Security Support Analyst

#Eng-IT-01

IT Security Support Analyst

We are seeking an IT Security Support Analyst to provide both technical support and cybersecurity assistance within a collaborative IT environment. This position supports end users while also helping monitor, document, and respond to security incidents, vulnerabilities, and compliance requirements. The ideal candidate has experience with Microsoft technologies, help desk operations, and basic cybersecurity tools.

Key Responsibilities

• Provide technical support for end users, including hardware, software, and Microsoft 365 issues.
• Respond to and resolve help desk tickets in a timely manner.
• Monitor security alerts, incidents, and vulnerabilities.
• Assist with incident documentation, reporting, and remediation efforts.
• Review security logs and reports to identify potential threats.
• Perform network monitoring and support security testing activities.
• Assist with vulnerability management using tools such as Tenable.
• Support log analysis and monitoring using Splunk.
• Ensure IT systems comply with organizational security policies and regulatory requirements.
• Collaborate with both the IT Support and Information Security teams on daily operations.

Required Qualifications

• Minimum 2 years of IT support and/or information security experience.
• Experience supporting Microsoft Windows Server and Windows desktop operating systems.
• Experience administering or supporting Microsoft 365.
• Experience with help desk ticketing and incident management systems.
• Familiarity with security monitoring, vulnerability management, and network security concepts.
• Experience using Splunk and Tenable.
• Associate's degree in Information Technology or relevant IT certifications (CompTIA Security+, Network+, Microsoft certifications, etc.).

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.