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IT Security Support Analyst

ProRec Resource Solutions

Harrisburg, PA

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JOB DETAILS
SKILLS
Best Practices, Business Processes, Communication Skills, Computer Security, Computer Skills, Computer Testing, Documentation, EAD, Help Desk, Industry Standards, Information/Data Security (InfoSec), Internet Security, Maintain Compliance, Microsoft Product Family, Network Monitoring, Network Security, Operating Systems, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Regulatory Compliance, Security Analysis, Splunk, Team Player, Technical Support, Test Tools
LOCATION
Harrisburg, PA
POSTED
1 day ago
IT Security Support Analyst

Location: Harrisburg, PA
Work Arrangement: Hybrid - 40% onsite / 60% remote
Schedule: 8 hrs/day, 5 days/wk
Interview: Virtual
Contract: 07/01/2026 - 06/30/2027. Historically, these roles are extended for an additional year.
Visas Accepted: USC, GC, GC EAD, H1B

Role Overview
The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within security and help desk teams.

Primary Responsibilities

  • Provide general technology support.
  • Respond to and implement support tickets.
  • Assist documenting and managing incidents and vulnerabilities.
  • Perform network monitoring and reporting.
  • Ensure compliance with regulatory guidelines and policies.
  • Work collaboratively between teams.
  • Work independently with minimal supervision.

Required Technical Skills

  • Experience in information security related support
  • Experience in helpdesk related support
  • Ability to communicate effectively orally and in writing
  • Ability to collaborate with peers, between teams, and stakeholders
  • Experience with Microsoft server and workstation operating systems
  • Experience with Microsoft O365 products
  • Experience with incident reporting and support ticketing systems
  • Experience with network and computer security testing tools
  • Experience reading and interpreting security logs and reports
  • Knowledge of industry standards and best practices of information security
  • Knowledge of business process analysis methods
  • Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed
  • Perform related work as required
  • Strong problem-solving and critical thinking skills
  • Stays up to date with cybersecurity trends and risks
  • Experience working with Tenable and Splunk
  • Excellent communication and collaboration skills
  • Ability to quickly adapt to changing priorities and technologies

About the Company

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ProRec Resource Solutions

ProRec RS was founded in 2016 for one purpose... Help companies find the best talent with a reasonable fee solution to cut down on over spending for recruiters. We will work with all companies in multiple solutions to fit their budget.

Our team of recruiters have over 20 years of recruiting experience. They are all trained to work under the same recruiting process, follow the same steps and we all work together to review resumes and find the best talent for our clients.

We are also working with the Military to help Veterans find jobs. There are thousands of Veterans who cannot get a job and we are educating them on how to build their skills and get into a job that fits their background.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Other/Not Classified
FOUNDED
2016
WEBSITE
http://www.prorecrs.com

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