IT Senior Manager - Mayo Collaborative Services Lab Infrastructure (Limited Tenure)

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This is a limited tenure position with an anticipated end date of June 1, 2027. The Senior Manager of IT Infrastructure will be responsible for the design, implementation, and operational leadership of infrastructure services supporting a new, stand-alone laboratory and company wholly owned by Mayo Collaborative Services (MCS). This role plays a key part in building IT capabilities in a new company, operating independently while remaining aligned with Mayo governance, security, and quality standards during the build and early operational phases.

Reporting to the IT Director, the Senior Manager has primary accountability for infrastructure services delivered through managed service provider relationships, including network, hosting, cloud platforms, end-user computing, and foundational security services. The role ensures infrastructure reliability, performance, scalability, and compliance required to support laboratory operations, business continuity, and future growth.

Working closely with the IT Director, laboratory leadership, cybersecurity, and Mayo Collaborative Services technology partners, the Senior Manager will help establish and mature infrastructure operating practices, including monitoring, incident response, change management, disaster recovery, and capacity planning. The role requires strong operational leadership, vendor management expertise, and experience supporting highly available, mission-critical systems in regulated environments.

This position is a limited-tenure role intended to support the formation, launch, and stabilization of the new company and laboratory. As the organization matures, the role is expected to transition to a permanent infrastructure leadership position within a separate company operating independently from Mayo Collaborative Services.

The ideal candidate will have experience leading infrastructure services in laboratory, healthcare, life sciences, or similarly regulated environments, with the ability to operate independently while remaining aligned with a broader enterprise governance, security, and compliance framework. This position is not eligible for sponsorship; we will not sponsor or transfer a visa for this position. Also, Mayo Clinic DOES NOT participate in the F1-STEM OPT extension program.

Qualifications

• Bachelor's degree in Information Technology, Business, Design, Healthcare Administration, or a related field.
• Minimum of 8 years of progressive leadership experience in digital product, technology operations, service delivery, or equivalent roles.
• Demonstrated experience managing teams, influencing strategy, and implementing complex organizational initiatives.
• Master's degree in Business Administration, Public Health, Information Systems, or related discipline preferred.
• Requires frequent travel including to national lab facilities and Mayo Collaborative Services headquarters in Rochester, MN.

Exemption Status

Exempt

Compensation Detail

Education, experience, and tenure may be considered along with internal equity when job offers are extended. $163,280 - $236,745/annually

Benefits Eligible

Yes

Schedule

Full Time Hours/Pay Period: 80 Schedule Details: Monday - Friday Day Shift. Flexibility required based on business needs.

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.

Recruiter

Jenny Stephens