IT Service Delivery AnalystIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.Job DescriptionJob Title: IT Service Delivery AnalystLocation: 21 Lynn Morse Drive, Painted Post, NY, 14870Duration: 1 year (Possibility of extension)Will take a leadership role in engaging with internal business customers to elicit and manage requirements and participates in the delivery of solutions that meet or exceed business needsParticipate in meetings; create templates and reports based on requirementsEstablish timelines and milestones.Ability to meet the milestones and drive outcomesWork across teams, cultures and with others of various competency areasExcellent oral and written communication skills.Thoroughly experienced in MS tools such as Excel, PowerPoint and SharePointExcellent analytical and technical skillsEfficient planning and organizational skillsService Now experience is a plus and ITIL foundation is a bonusEducation:2 year degree requiredManager must haves:Strong analyst skills and ability within Excel, PowerPoint, and SharePointStrong Communication both written and verbalDriven and self-motivated