60531 Automotive Technician/Mechanic Carolina Chrysler Dodge Jeep Ram
Charlotte, NC30+ days ago
- Full-time
- Employee
CYNET SYSTEMS
- Charlotte, NC
- 1 day ago
- $33–$35 Per Hour
- Temporary
- Contractor
- Part-time
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Skills
- Accidental Death and Dismemberment (AD&D)unmatched
- Asset Managementunmatched
- Biologyunmatched
- Cellular Telephoneunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- CompTIA A+unmatched
- CompTIA Network+unmatched
- Compensation and Benefitsunmatched
- Computer Maintenanceunmatched
- Computer Scienceunmatched
- Computer Serversunmatched
- Computer Softwareunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Desktop PCunmatched
- Disability Insuranceunmatched
- Document Scannersunmatched
- Employee Assistance Planunmatched
- Enterprise Protectionunmatched
- Establish Prioritiesunmatched
- Fortune 500 Customersunmatched
- Governmentunmatched
- Hardware Upgradesunmatched
- Help Deskunmatched
- ISO (International Organization for Standardization)unmatched
- ISO 14001unmatched
- ISO 9001unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information/Data Security (InfoSec)unmatched
- Insuranceunmatched
- Lift/Move 50 Poundsunmatched
- Maintain Complianceunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Active Directoryunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Azureunmatched
- Microsoft Windows Operating Systemunmatched
- Mobile Devicesunmatched
- Network Administration/Managementunmatched
- Performance Analysisunmatched
- Peripheral Hardwareunmatched
- Physical Demandsunmatched
- Presentation/Verbal Skillsunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Project/Program Managementunmatched
- Security Complianceunmatched
- Service Deliveryunmatched
- ServiceNowunmatched
- Software Administrationunmatched
- State Laws and Regulationsunmatched
- Systems Administration/Managementunmatched
- Team Playerunmatched
- Technical Recruitingunmatched
- Technical Supportunmatched
- Time Managementunmatched
- User Account Administrationunmatched
- Vision Planunmatched
- VoIP (Voice over IP)unmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
Description
Job Overview:
Pay Range: $33hr - $35hr
Requirement/Must Have:
- Graduate or Associate's Degree in MIS, Computer Science, or a relevant concentration preferred.
- 2-4 years of experience or 4 to 5 years of relevant and equivalent business or IT experience.
- Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Intune, Azure cloud, Teams VoIP, and Networking.
- Experience with mobile communications and ServiceNow ticketing system.
- Basic hands-on software and hardware troubleshooting experience.
- Knowledge of applicable data privacy practices and laws.
- Ability to prioritize work based on dependencies, technology context, and impact to the business.
- Willingness to travel up to 10%.
Responsibilities:
- Monitor the Help Desk ticketing system and provide timely assistance with incidents, events, problems, requests, and projects.
- Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing.
- Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using Microsoft Endpoint Manager (Intune).
- Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, and scanners.
- Assist in managing end-user accounts, permissions, and access rights using Active Directory and Azure AD.
- Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices.
- Monitor the performance of supported devices and report recurring issues to appropriate support groups.
- Collaborate with business partners and IT support teams to facilitate software and hardware improvements, upgrades, and reconfigurations.
- Provide IT services for end users and visitors within the assigned region.
- Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards.
- Support the implementation of desktop and server systems in collaboration with infrastructure and applications teams.
- Participate in network asset management as per documented processes.
- Maintain a complete hardware and software listing for all equipment and peripherals.
- Ensure Support and Maintenance agreements are in place for all IT Equipment.
- Nice to Have:
- ITIL knowledge preferred.
- A+ Certification.
- Network+ Certification.
- Microsoft or other relevant technical certifications.
Skills:
- ServiceNow.
- Microsoft Endpoint Manager (Intune).
- Active Directory.
- Azure AD.
- Windows 10/11.
- Microsoft 365.
- Teams VoIP.
- Networking.
- Hardware Troubleshooting.
- Software Troubleshooting.
- Asset Management.
- Project Management.
Qualification And Education:
- Strong verbal and written communication skills.
- Excellent communication and presentation skills.
- Ability to communicate effectively with stakeholders.
- Experience working within a team-oriented, collaborative environment.
- Demonstrated drive and self-motivation with accountability for results.
Physical Requirements(Due to nature of job, The candidate must have):
- Ability to sit or stand, reach, bend, and move about the facility.
- Ability to lift 50 lbs or more.
- Ability to perform tasks requiring close vision.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Numbers & Facts
| Location | Charlotte, NC |
| Job Type | Temporary, Contractor, Part-time |
| Salary | $33–$35 Per Hour |
| Headquarters | Charlotte, NC, US |
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