IT Service Desk & Desktop Support Manager

City of Arlington

Arlington, TX

JOB DETAILS
SKILLS
Budgeting, Customer Service Management, Customer Support/Service, Desktop Administration, IT Service Management (ITSM), Leadership, Operations Management, People Management, Technical Support
LOCATION
Arlington, TX
POSTED
1 day ago

The City of Arlington seeks an experienced IT Manager for Customer Support Services. Under general supervision, you will provide leadership and operational management for the Service Desk and Desktop Support. Key responsibilities include supervising staff, collaborating with stakeholders, and managing the department's budget.Ideal candidates will have a Bachelor's degree in a relevant field and a minimum of five years of technical experience. Knowledge of ITSM frameworks and strong leadership skills are essential. This position offers a great opportunity for professional growth in a supportive environment.#J-18808-Ljbffr

About the Company

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City of Arlington