Job OverviewJoin our client's IT team and become the face of technology support for employees across the organization. This is an opportunity to make a daily impact by delivering exceptional customer experiences while supporting a modern Microsoft-based environment. If you take pride in creating a world-class support experience and enjoy helping others succeed, this role offers meaningful visibility and growth potential.C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.Benefits & ExtrasThree healthcare plan options with tiers available to cover yourself through your whole family.Two dental plan options to address the coverage needs of you and/or your family.A vision plan through one of the most well-known and comprehensive vision insurance providers.Upon meeting eligibility requirements, the opportunity to participate in ITAC's retirement plan.Weekly pay via direct deposit or a pay card.Compensation$27/hrWhat You'll Be DoingProvide first and second-level IT support.Troubleshoot hardware, software, and connectivity issues.Support Microsoft 365, Active Directory, and Intune environments.Configure and deploy laptops, printers, and mobile devices.Deliver onsite and remote support to employees.Maintain ticket documentation and knowledge base articles.Create an exceptional onboarding experience for new hires.What You'll Need to be ConsideredExperience supporting Azure Active Directory authentication and user management.Ability to support cloud-based applications.ITSM and ITIL experience.Strong attention to detail and professional presentation.Ability to manage tickets, calls, and chats simultaneously.#J-18808-Ljbffr
Finding work of any kind is hard enough. But, finding the ideal job? Well, that’s a fulltime commitment! One that requires considerable focus, time and a strong network stocked with people dedicated to connecting the right opportunities with the right individuals.
This is where ITAC hopes to become part of your long-term solution.
Because at ITAC, we are different. We value relationships over numbers and are dedicated to sticking around for the long-haul rather than the short-term win. It’s hard to put into words, but what we do is both beautifully simple and incredibly difficult.
That’s where the work part comes into the picture.
We make a point to ask all the right questions, and also take the time to really listen to the answers. These insights matter, in fact they are the lifeblood of ITAC as they allow us to carefully evaluate each job and every candidate to facilitate the best possible matches. For us it’s about connecting great people with great companies…large or small…and seeing those partnerships thrive. After all, we are not your common recruiting company. At ITAC we go far beyond the common as we seek to deliver the extraordinary.
We currently offer a variety of placement options including, temporary, contract staffing, contract-to-hire and direct hire options. With 5 offices across the southeast and a network spanning the entire country, we are well-equipped to help professionals and companies find the right placements from the front desk to the corner office! (No hand trucks, back-braces or forklifts though!)