The City of Aurora is seeking a Service Desk Analyst to provide frontline technical support for end-user technology systems. The ideal candidate will handle hardware and software troubleshooting, maintain IT systems' reliability, and deliver outstanding customer service.Qualifications include an Associate's degree, at least one year of IT or customer service experience, knowledge of ticketing systems, and valid transportation. The position offers a competitive salary between $23.95 and $29.94 per hour, along with various benefits.#J-18808-Ljbffr